Telemarketer

2 weeks ago


Dubai, Dubai, United Arab Emirates Glinks International Full time

At Glinks, we are looking for enthusiastic
Telemarketers to generate sales either by cold calling or answering requests in a fast-paced environment.

You will be responsible for influencing existing or potential customers to buy our services.

The goal is to promote business growth by expanding the company's clientele.

Roles & Responsibilities

  • Cold call people using a given phone directory to invite prospective clients to meet our counsellors.
  • Answer incoming calls from prospective customers
  • Use scripts to provide information about our service features, prices etc. and present their benefits
  • Ask pertinent questions to understand the customer's requirements
  • Persuade the customer to agree for the next steps by demonstrating how the services meet their needs
  • Record the customer's personal information accurately in a computer system and adhere to a follow up plan.
  • Deal with complaints or doubts to safeguard the company's reputation
  • Go the "extra mile" to meet sales quota and facilitate future sales
  • Keep records of calls and sales and record useful information

Requirements and Skills

  • Proven experience as telemarketer or related sales/customer service role
  • Proven record of accomplishment of successfully meeting sales quotas preferably over the phone
  • Working knowledge of relevant computer programs (e.g., CRM software) and telephone systems
  • Excellent verbal communication skills
  • Proficient in English
  • Skilled in negotiation and dealing with complaints
  • Persistent and resultsoriented
  • Patient and able to handle customer rejection
  • High school diploma; BSc/Ba is a plus
  • A commitment to excellent customer service.
  • Superb interpersonal skills, including the ability to quickly build rapport with both customers and internal stakeholders.
  • Experience using computers for a variety of tasks.
  • Able to work comfortably in a fastpaced environment.

About the Company

Job Type:
Contract

Contract length: 3-6 months

Language:

  • English (required)
Application Deadline: 15/01/2023
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