E-Commerce Specialist

2 weeks ago


Dubai, Dubai, United Arab Emirates Precision Hire Solution Full time

Main Goal:

We're on the lookout for a skilled eCommerce Specialist to join our team and help boost our online sales channels. This role focuses on maximizing revenue and enhancing the overall shopping experience. The ideal candidate will excel in eCommerce platforms, digital marketing, and data analysis to drive sales performance.

Tasks:

eCommerce Platform Management:

  • Supervise daily eCommerce operations for a smooth and userfriendly shopping experience.
  • Handle product listings by creating, updating, and optimizing descriptions, images, and pricing.
  • Maintain a fully functional website that reflects brand standards.

Digital Marketing and SEO:

  • Create and implement digital marketing strategies to increase traffic, conversions, and sales.
  • Optimize SEO strategies for better organic search rankings and visibility.
  • Manage paid advertising campaigns like PPC, display ads, and social media marketing.

Data Analysis and Reporting:

  • Track key performance indicators (KPIs) to evaluate eCommerce initiatives' success.
  • Produce regular reports on sales performance, customer behavior, and website analytics.
  • Utilize data insights to identify growth opportunities.

Customer Experience and Retention:

  • Enhance online customer experience and satisfaction through strategic initiatives.
  • Address customer feedback and reviews promptly and effectively.
  • Implement retention tactics like email marketing and loyalty programs.

Inventory and Order Management:

  • Coordinate with inventory management for accurate stock levels and on-time product availability.
  • Manage order processing and fulfillment to ensure timely delivery.
  • Resolve issues related to orders, shipping, and returns.

Collaboration and Communication:

  • Collaborate with various teams to align eCommerce activities with overall business objectives.
  • Keep stakeholders and senior management informed of eCommerce strategies and performance.
  • Stay updated on eCommerce trends, best practices, and technologies.

Requirements:

  • Prior experience as an eCommerce Specialist or in a similar role.
  • Proficient in eCommerce platforms (e.g. Shopify, Magento, WooCommerce) and digital marketing tools.
  • Knowledge of SEO, PPC, Google Analytics, and web analytics tools.
  • Strong analytical skills and the ability to interpret data effectively.
  • Excellent project management skills with the capacity to handle multiple tasks.
  • Strong written and verbal communication skills.
  • Creative problem-solving abilities.
  • Ability to work independently and collaboratively in a fast-paced setting.

Job Type: Full-time

This job posting is from an external source.
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