Client Services Analyst

1 week ago


Dubai, Dubai, United Arab Emirates Bybit Full time

Founded in March 2018, Bybit stands out as a rapidly growing cryptocurrency derivatives platform, boasting over 10 million registered users in its community.

Our platform is tailored for crypto enthusiasts, ensuring an exceptional trading experience with a lightning-fast matching engine, top-notch customer service, and a supportive global community.

We deliver cutting-edge spot and derivatives trading services, along with mining and staking products, catering to both retail and institutional clients worldwide. Bybit strives to be the go-to exchange for the evolving digital asset landscape.

The brain behind Bybit, Ben Zhou, previously affiliated with XM, a major player in forex and CFD trading.

Our team comprises experts from investment banks, tech giants, the forex realm, and blockchain pioneers, including talent from Morgan Stanley, Baidu, Alibaba, Tencent, among others.
At our core, we advocate for listening, caring, and evolving to foster a faster, fairer, and more compassionate trading atmosphere for our users.

Our state-of-the-art platform, known for its innovation and user-friendliness, has been meticulously crafted using top-tier infrastructure to provide users with the safest, quickest, fairest, and most transparent trading platform in the industry.

Centered on customer satisfaction, we are dedicated to offering round-the-clock multilingual customer support to address any concerns promptly.

Today, Bybit has emerged as a reputable and transparent cryptocurrency derivatives hub.

Responsibilities:
- Provide top-notch customer support via live chat and email channels
- Stay updated on the company's platform and the financial market landscape
- Resolve customer queries efficiently and escalate where necessary
- Relay valuable customer feedback to management
- Enhance team productivity and service quality through strategic initiatives

Requirements:
- Diploma or higher education in any discipline
- Preferably, experience in trading
- Proficiency in English and Arabic for effective client communication
- Interest in the tech sector and a drive for personal growth
- Team player with a client-centric approach
- Willingness to work shifts, including weekends & public holidays

Shift Allowance:
We appreciate your dedication and offer a remuneration allowance

Transport Allowance:
We assist with your daily commute for a smoother journey to work

Bonus & Incentives:

  • Dubai, Dubai, United Arab Emirates Citi Full time

    Client Service Senior Analyst | Citi DubaiCiti's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. We have 200 years of experience...


  • Dubai, Dubai, United Arab Emirates Ebury Full time

    Ebury is a hyper-growth FinTech firm, named in 2021 as one of the top FinTechs to work for by Glassdoor and AltFi. We offer a range of products including FX risk management, trade finance, currency accounts, international payments and API integration.Client Servicing Analyst - Ebury Institutional Solutions (EIS)Dubai Office, DIFC - 4 days in the officeThe...

  • Dubai

    1 week ago


    Dubai, Dubai, United Arab Emirates Operations Finance Analyst Full time

    Operations Finance Analyst | Operations Finance Analyst DubaiAmazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We...


  • Dubai, Dubai, United Arab Emirates Client First Management Consultancy Full time

    Internship - Research AnalystCompany Name: Client First Management ConsultancyResponsibilities: Perform qualitative and quantitative research and consultation on relative markets Keep uptodate knowledge of the industry and related markets being researched Understand the needs of the hiring organization or client in order to target research to their benefit...


  • Dubai, Dubai, United Arab Emirates Deutsche Bank Full time

    Client Service Executive :Wealth ManagementDeutsche Bank's Private Bank corporate division combines the bank's expertise in private banking with Postbank corporate division in Germany, the Private and Commercial Bank International and Wealth Management in one.Deutsche Bank's Wealth Management business is one of the largest wealth managers worldwide. We offer...


  • Dubai, Dubai, United Arab Emirates Kantar Full time

    Client Service Executive | Kantar DubaiKantar is the world's leading marketing data and analytics company. . We have a complete, unique and rounded understanding of how people think, feel and act; globally and locally in over 90 markets. By combining the deep expertise of our people, our data resources and benchmarks and our innovative analytics and...


  • Dubai, Dubai, United Arab Emirates TYLOZ CLEANING SERVICES Full time

    1. Follow up of offers issued by Project ManagerFollow up client requirements.Alerting Project Manager and technical team about emergency and maintenance callsRegister each client maintenance call request and file each in TBS documents.Register for each client maintenance activity the team in charge. Collect the forms from Project Manager.Request and follow...


  • Dubai, Dubai, United Arab Emirates Marsh Full time

    Client Relationship Management Analyst | Marsh DubaiWe help our clients and colleagues grow — and our communities thrive — by protecting and promoting Possibility. We seek better ways to manage risk and define more effective paths to the right outcome. We go beyond risk to rewards for our clients, our company, our colleagues, and the communities in which...


  • Dubai, Dubai, United Arab Emirates Jobtrack Management Services Full time

    MARKET RESEARCH ANALYSTDUBAI / COMPETITIVE PACKAGE + ANNUAL BENEFITSA leading Research Management Company requires a Market Research Analyst, with at least 2-3 years of experience with research agencies. Job Role includes Data analysis, Market analysis and Report writing. Strong Correspondence in MS Office Suite, Report writing & editorial skills is a must....


  • Dubai, Dubai, United Arab Emirates L - DIVISION SUPPORT & SERVICES Full time

    L - DIVISION SUPPORT & SERVICES recrute:Safran est un groupe international de haute technologie opérant dans les domaines de l'aéronautique (propulsion, équipements et intérieurs), de l'espace et de la défense. Sa mission : contribuer durablement à un monde plus sûr, où le transport aérien devient toujours plus respectueux de l'environnement, plus...

  • Client Services

    1 week ago


    Dubai, Dubai, United Arab Emirates Cogniito Media Full time

    We are seeking a friendly, highly-skilled client services representative to make our clients feel valued and supported. In this role, your duties include fostering positive client relations, managing inquiries, and promptly directing customer complaints to relevant departments.Client Services Responsibilities: Ensuring a positive and professional client...


  • Dubai, Dubai, United Arab Emirates KANTAR Full time

    We're the world's leading data, insights, and consulting company; we shape the brands of tomorrow by better understanding people everywhere.Worldpanel provides brands and retailers with a unique, 360-degree understanding of consumer behaviour across the globe. We are shopper-centric, continuously monitoring the purchase and usage behaviour through the...


  • Dubai, Dubai, United Arab Emirates Knight Frank Full time

    Analyst/Senior Analyst| Knight Frank DubaiAt Knight Frank, we build long-term relationships, which allow us to provide personalised, clear and considered advice on all areas of property, in all key markets. We believe personal interaction is a crucial part of ensuring every client is matched to the property that suits their needs best – be it commercial or...


  • Dubai, Dubai, United Arab Emirates Knight Frank Full time

    Analyst/Senior Analyst| Knight Frank DubaiAt Knight Frank, we build long-term relationships, which allow us to provide personalised, clear and considered advice on all areas of property, in all key markets. We believe personal interaction is a crucial part of ensuring every client is matched to the property that suits their needs best – be it commercial or...


  • Dubai, Dubai, United Arab Emirates Caliberly Full time

    Client Service Manager – B2B Jobs In Dubai UAE | CaliberlyFor More Top Organization Jobs Click HereWe are searching for a professional and courteous client services manager with great people skills to help our business prioritize existing customers and bring new clients on board. The client services manager will be tasked with maintaining current clients...


  • Dubai, Dubai, United Arab Emirates Optimum Solutions Pte Ltd Full time

    IT Risk Analyst/ Market Risk/ ERM for our banking client in Dubai | Optimum Solutions Pte Ltd DubaiOptimum Solutions is an enterprise Digital & IT solutions and services company that engineers digital transformation for enterprises characterized by agility, efficiency and innovation.IT Risk Analyst/ Market Risk/ ERM for our banking client in Dubai | Optimum...


  • Dubai, Dubai, United Arab Emirates RTC1 Recruitment Services Full time

    Senior Market Intelligence Analyst Jobs In Dubai | RTC1 Recruitment ServicesApply AlsoPartner Manager Jobs In Sharjah | SS&C TechnologiesConducting market research: The analyst will be responsible for conducting market research and competitive analysis to understand the trends and dynamics of the oil and gas market, including supply and demand, pricing, and...


  • Dubai, Dubai, United Arab Emirates ibm Full time

    Supervise business books and ensure perpetual client service and growth.Establish revenue generating plan through new and incremental opportunities.Develop plans and strategies as per client's marketing direction for gaining consumer centric view in strategic thinking.Establish and maintain client relationships including client communication,report delivery,...

  • GTRF Services Analyst

    4 weeks ago


    Dubai, Dubai, United Arab Emirates HSBC Full time

    GTRF Services Analyst (UAE National)GTRF Services Analyst - UAE National - 0000K6SX Some careers shine brighter than others If you're looking for a career that will help you stand out, join HSBC and fulfil your potential. HSBC Global Banking and Markets is an emerging markets-led, financing-focused business that provides investment and financial...

  • GTRF Services Analyst

    4 weeks ago


    Dubai, Dubai, United Arab Emirates HSBC Full time

    GTRF Services Analyst (UAE National)GTRF Services Analyst - UAE National - 0000K6SX Some careers shine brighter than others If you're looking for a career that will help you stand out, join HSBC and fulfil your potential. HSBC Global Banking and Markets is an emerging markets-led, financing-focused business that provides investment and financial...