IT Support

1 week ago


Dubai, Dubai, United Arab Emirates Kemipex FZE Full time

Job Title:
Office 365 Administrator / IT Desktop Support

Reporting Line:
IT Manager

About the Job:

Your Role and Responsibilities:

  • Manage and maintain the Office 365 environment, including Exchange Online, SharePoint Online, OneDrive, Teams, and other Office 365 components.
  • Provide technical support to endusers on hardware, software, and network issues, including desktop computers, laptops, printers, and other peripheral devices.
  • Configure and maintain Exchange Online, including mailboxes, distribution groups, and policies.
  • Install, configure, and troubleshoot desktop computers, laptops, printers, and other peripheral devices.
  • Monitor Office 365 service health, security, and performance and implement best practices for security and compliance.
  • Perform hardware and software upgrades, as needed, and maintain inventory of hardware, software, and licenses.
  • Participate in disaster recovery planning and testing for Office 36
  • Provide training and support to endusers on Office 365 features and functionality.

Your Knowledge/Skills, Educations & Experience:

Qualifications:

  • Bachelor's degree in Computer Science, Information Technology, or related field.
  • 3+ years of experience in managing and administering Office 365 and providing IT desktop support.

Experience:

  • Strong knowledge of Exchange Online, SharePoint Online, OneDrive, and Teams.
  • Good understanding of Active Directory, DNS, and network infrastructure.
  • Familiarity with security and compliance best practices for cloudbased systems.

Skills Requirement:

  • Excellent communication, problem solving and customer service skills.
  • Ability to work in a fastpaced environment and handle multiple tasks simultaneously.

Salary:
AED3, AED7,000.00 per month

Application Question(s):

  • Are you aware for 365 global administrators and Exchange Administrators?
  • Do you understand what is O365 tenant and What does it means when organization has multi 0365 tenant setup?
  • Where we can block mail flow for certain users

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