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Aircraft Appearance Operations Manager
2 weeks ago
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Aircraft Appearance Operations Manager
• Aircraft Appearance and Drivers
The purpose of this role is to manage all SAS Aircraft cleaning activities ensuring the highest performance standards and safe work environment are met and in line with the policies and procedures of Sharjah Aviation Services.
Key Responsibilities- To manage all SAS cleaning functions ensuring all are completed satisfactorily, and in compliance with SAS, Sharjah International Airport, Customer Airlines and any other regulatory body procedures.
- To liaise and correspond with all of our Customer Airlines, Airport authorities and Police as required, ensuring that all enquiries and complaints are dealt with in a timely manner.
- To liaise and correspond with all of our Customer Airlines with regards to stock required for the cleaning of the aircraft and deal with cases of non-delivery or in adequate stocks. To manage and monitor expenditure relating to ISR's raised for any non-stock items. To sign off any new items required.
- To manage that all allocated cleaning vehicles and equipment are in serviceable condition and any defects found should be reported via defect reporting system.
- To monitor and review the lost and found items found on Aircraft database produced by the Cleaning Allocator.
- To conduct regularly briefings with Team leaders to ensure that all staff are kept up-to-date with any new procedures or regulations.
- To manage all SAS aircraft cleaners' activities and to ensure that all training provided is in compliance with SAS cleaning standards, Customer Airlines and regulators procedures.
- To manage and monitor staff levels, ensuring that all RPD functions have been updated within the allotted timescales. These shall include daily staffing levels, leave, absence and sickness.
- To ensure that SAS uniform and grooming standards are maintained at all times, staff are adequately trained to carry out their duties.
- To effectively manage all departmental disciplinary matters, ensuring that SAS HR rules are adhered to and that fully completed records are kept and maintained. To ensure that SAS HR is kept informed of all disciplinary action taken within the section.
- To manage staff punctuality and to protect the company's On Time Performance.
- To carry out any other duties, as appropriate, in support of the business activities of SAS.
Note : The role defined here is not exhaustive, and duties and responsibilities in line with the job function may be added from time to time.
QualificationsHigh School Level / Diploma
Experience3 + years' experience in a related field.
Experience ContinuedSkillsLeadership/Management Skills
Interpersonal Abilities
Management of Material Resources
Management of Personnel Resources
Problem Solving Skills
Analytical Thinking
Customer Orientation
Proactive
Accountability
TeamWork
Effective Communication
Professionalism
Leadership
Consistency
Sharjah Aviation Services (SAS) was established on 1st May 2007 as a joint venture ground handling company, owned by Sharjah Airport Authority and Air Arabia, the first low cost airline in the Middle East and North Africa. Sharjah Aviation Services is the sole ground services provider at Sharjah International Airport and provides both passenger & ramp handling support.
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