CUSTOMER AFFAIRS SUPERVISOR Jobs In Dubai 2022

1 week ago


Dubai, Dubai, United Arab Emirates The Emirates Group Full time

CUSTOMER AFFAIRS SUPERVISOR Jobs In Dubai 2022 | The Emirates GroupDescription:Effectively handle customer complaints in respective areas providing a personalised approach using a variety of communication methods, fully investigate the issues and respond in an empathetic and professional manner, to regain customer confidence, restore the reputation of the Arabian Adventures and ensure repeat business.

Make recommendations to the Customer Affairs Manager to improve service shortfalls to regain customer confidence in order to ensure repeat business and sustain the growth of Arabian Adventures.


Job Requirements:
Experience in customer contact department of an airline or tourism industry

Knowledge/skills:
Knowledge of Sales Force and Excellent MS office applications skills Good analytical skills including the ability to analyse data Other languages besides English: Fluency in the language of the country of work is required

Other Information:

The job holder is responsible for adhering to the relevant health and safety requirements and safe working practices applicable to their employment.

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