Unit Coordinator

1 week ago


Dubai, Dubai, United Arab Emirates ADIB - Abu Dhabi Islamic Bank Full time
Unit Coordinator - Auto Finance (Outsource)

Role :
Unit Coordinator - Auto Finance


Location:
Dubai

Role Purpose:


To Enhance support function to frontline Staff's by timely & error free processing of DSU Asset finance by abiding ADIB Policies & Procedures.


Direct Report to:
Sales Head

**Key Accountabilities of the role

  • To meet the KPI of as defined by Management on Asset file processing for CRM Approvals/RFO/Card center Disbursements
  • To ensure cases are proposed under ADIB Product, Policy & Procedures, due diligence and banks Dos & Don'ts polices.
  • To communicate with the frontline if the proposal violates the Policy and resolve the discrepancy.
  • To resubmit the rejected cases to relevant dept ensuring the rejection reasons are fully covered.
  • Maintain defined MIS as per business requirements
  • Adhoc requests as per business requirement
  • Identify and close process gaps to improve efficiency to ensure seamless customer experience.
  • Adhere to ADIB policy/procedure.
  • To attend assigned training for selfdevelopment

Specialist Skills / Technical Knowledge Required for this role:

  • Broad knowledge of Retail Banking products & services
  • Business Communication Skills
  • MS Office
  • Good Knowledge of UAE banking practices, regulations & risks.
  • Computer skills, typing Skills, Management Information skill, Ability for mature handling of stakeholder and internal customer relationships.

Previous experience required (if any) : -

2 years of experience in same role / Filed
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