Customer Relation Specialist Jobs in Dubai

1 week ago


Dubai, Dubai, United Arab Emirates DHL Full time

Customer Relation Specialist Jobs in Dubai | DHL CareersFor More Top Organization Jobs Click HereDescription:Currently, we are looking for a passionate and energetic Customer Relation Specialist to be based in the Charge Back.

In this role, the successful candidate will be responsible for providing high-quality services for customers by responding to their inquiries and concerns and resolving complaints about the company's services.


Job Responsibilities:
a
  • Acts as key contact for allocated customersb Builds and maintains business relationship with customers by providing prompt and accurate service so as to promote customer loyaltyc Act as first contact point for customer claims for notification and reception of claims and respective document collectiond Performance management & reporting Excel Skills – Ability to create reports and analyze data using key excel functionality.
(Sum/V Look up/ Pivots)Power Point presentations – Ability to create a PPT using relevant data from various stakeholders.

Job Requirements:
a-1 year experienceb-Graduate or higherc-Ability to multitask, prioritize and manage time effectively
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