Manager

2 weeks ago


Dubai, Dubai, United Arab Emirates KANTAR Full time
Insights

Kantar is the world's leading data, insights and consulting company and our Insights colleagues are experts in human understanding.

They help clients define what brands should stand for, how to disrupt and renew their offer, how to connect with audiences and how to win with consumers and customers.

Job Details

Account Manager

  • Job Description

1/ Development of Client relationships:

  • Maintain and nurture client relationships
  • Develop new business from existing clients
  • Good understanding of client business and market
  • Manage and promote delivery to client expectations

2/ Financial management:

  • Accountable for managing projects and team to drive positive GM and profit
  • Pricing for success and profit
  • Works with internal and external clients to identify cost effective solutions

3/ Proposal process:

  • Accountable for creation and integrity of proposal and pitch (focus on benefits)
  • Responsible for turning complex research approaches into workable & profitable solutions

4/ Project management / Fieldwork:

  • Required to write proposals, design questionnaires, discussion guides, put together presentations with mínimal input from a senior source
  • Determine tasks and actions for exec team, allocate resources effectively, schedule and meet deadlines, brief support services, manage and evaluate project progress
  • Suggest process improvements to suppliers and team
  • Set standards of excellence, ensures high quality through thorough checking procedures
  • Drive integration of team members to deliver excellence
  • Clarify and manage roles and budget within project team
  • Oversee change to meet business and client needs
  • Manage the creation & review of materials to meet client needs
  • Conduct qualitative fieldwork and analysis with mínimal supervision (Qualitative Space)
  • Design & facilitate insight generation & creative concept development (Ideas Architects)
  • Should be able to build a story client ready

5/ Analysis/reporting:

  • Provide sound guidance on analysis techniques and "finding the story", finalize and ensure strategic content of conclusions and recommendations, always adding value to research results (both qualitative and quantitative)
  • Generate insight and recommendations that demonstrate knowledge of client's world and are based on client need
  • Analyze data patterns in detail to understand significance and identify appropriate action (Quality Assurance)

6/ Leadership, team and people management:

  • Identify skills gaps and growth potential of team members, involve execs and juniors in planning and design of project, provide on the job training
  • Ensure team members have objectives & development plans to support team goals and company strategy
  • Assist in recruitment and development of staff in line with team and company needs

7/ Communication:

  • Actively listen and communicate openly with clients and internal teams
  • Clearly and persuasively communicate complex issues, internally and externally
  • Clearly and accurately write reports, presentations and proposal documents
  • Deliver client presentations (both qualitative and quantitative)
  • Additional Job Description

8/ Behavioral dimensions:

  • Communication skills
  • Team management skills
  • Ability to multitask
  • Ability to handle stress/work under pressure
  • Initiative
  • Business etiquette
  • Deadline orientated
  • Willingness to accept responsibility and accountability for work
  • Strategic thinking ability to add value to research results
  • Understanding of client needs
  • Motivational ability
Country

United Arab Emirates

Location

Dubai, Jumeirah Lakes Towers

Why join Kantar?


We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in.

We understand more about how people think, feel, shop, share, vote and view than anyone else. Combining our expertise in human understanding with advanced technologies, nobody knows people better than Kantar.
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