Visa and Immigration Onboarding Specialist

1 week ago


Abu Dhabi, Abu Dhabi, United Arab Emirates Asterix Communications Full time

About Us

People2.0 is a successful global Employer of Record (EOR) and Agent of Record (AOR) business whose main focus is to make its clients' lives easier by taking people and administrative burdens off their plates.

Join Our Team

We are looking for a dynamic Onboarding Specialist to join our multicultural, high energy, customer-focused team as part of our expansion to strengthen our support across the GCC. While we value highly qualified individuals, a degree is not mandatory. Ambition, commitment, creativity, and business acumen are highly regarded here.

Your Role

As the Onboarding Specialist, you will:

  1. Have a genuine affinity for service delivery, engagement, understanding client requirements, and care.
  2. Provide value-added services to our EOR and AOR customers across the GCC to ensure a positive and long-lasting experience of care and professionalism.
  3. Manage the onboarding process for new joiners from start to finish, advising them on visa processes, health insurance applications, and ensuring a pleasant onboarding experience.
  4. Constantly seek ways to improve our service, explore opportunities for efficiency, and embody People2.0 values as an employer of choice.
You'll Excel If You
  • Provide critical support in the HR process for EOR/AOR employees, ensuring a smooth visa onboarding process.
  • Use your deep knowledge of visa processes to guarantee a positive onboarding experience and smooth employment initiation.
  • Build relationships and collaborate with Manpower Partners in the GCC for efficient service delivery.
  • Work with the dedicated PRO across the GCC for a seamless journey through the PRO touchpoints.
  • Coordinate medical screenings, Emirates ID applications, and assist with dependent visa processes in different GCC countries.
  • Monitor compliance document expiry dates and facilitate the renewal process.
  • Research new processes, share insights with the team, and implement improvements as necessary.
  • Participate in HR working groups for policy development, operational efficiency, and service improvement initiatives.
  • Provide management reporting for relevant EOR/AOR clients as needed.
Experience and Qualifications

To succeed in this role, you should have:

  • A degree from a recognized university or equivalent professional qualification; a diploma in Personnel Management/CIPD, or a related HR qualification is advantageous.
  • 2-4 years of progressive visa onboarding experience with expertise in visa processing and active management.
  • At least 2 years of UAE experience and familiarity with UAE visa processes.
  • Any GCC experience beyond the UAE is highly valued.

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