Servcie Administrator
2 weeks ago
SERVCIE ADMINISTRATOR
Are you looking for a new exciting challenge? How about joining us at Kongsberg Maritime Middle East as a Service Administrator?
As our Service Administrator, you'll be responsible for various supporting tasks for our service and spare part sales activities and will work in a team with service & spares coordinators and internal stakeholders, such as Team Leaders, Project Managers, and Engineers.
Your daily routine will be a mix of challenging tasks and routine work, making sure that our spares sales and service coordination team are supported smoothly and efficiently to ensure customer satisfaction.
Your key accountabilities will include:
- In cooperation with Team Leaders & Project Managers, handle invoicing of standard Service & Project activities as well as intercompany invoices for After Market Projects and Service Level Agreements according to the agreed milestones
- Point of contact for Service Level Agreement customer's day to day Inquiries, Quotations, Invoices and customer portal handling
- Spares Sales & Training Coordination activities as a backup, relevant responsibilities applicable during the assigned backup period
- Handling Quotations and Orders for Inhouse repairs & refurbished sales of products
- Other undefined activities based on business needs to meet customer satisfaction
Qualifications and experience
- Bachelor's degree or equivalent
- Organized and structured
- English language, both verbal and in writing.
- Good communication skills and the ability to relate well to people at all levels and to establish networks.
- Strong ability to coordinate several activities simultaneously.
- Ability to work with others in a team.
You are able to
- act on own initiative, make things happen and accept responsibility for the results
- focus on bottom-line results, identify potential risks and monitor the financial impact of own activities
- comply to company rules and procedures and execute plans with commitment and determination
- use a methodical and systematic approach, plan ahead, define clear priorities and allocate resources effectively
- communicate in a clear, precise and structured way
- co-operate well with others, share knowledge, experience, information and support others in the pursuit of team goals
What we can offer you
With us, you will be offered a competitive salary and benefit packages with good development opportunities in an international environment.
We offer an inspiring and safe work-environment and the possibility to work with sustainable and exciting solutions for the future.
Work location
Dubai, United Arab Emirates
Points of contact
Loulaj Maliyakkal, Operations Manager,
Sajan Jacob, HR Manager,
Start date:
On or before 1st Aug 2023 unless otherwise mutually agreed.
At
Kongsberg, we believe in tackling challenging problems and delivering extreme performance for extreme conditions. We do that through excellent products and services developed for delivering the greatest benefits to our customers.
Kongsberg Maritime, a subsidiary of KONGSBERG, is a global marine technology company, providing innovative and reliable technology solutions for all marine industry sectors including: merchant, offshore, subsea and naval. Headquartered in Kongsberg, Norway, the company has manufacturing, sales and service facilities in 34 countries. Kongsberg Maritime is part of KONGSBERG, an international, knowledge-based group delivering high-technology systems and solutions to clients within the oil and gas industry, merchant marine, defense and aerospace
Our
Global Customer Support division is responsible for Kongsberg Maritimes services, upgrades and support in the aftermarket. Our 2300 employees are present in 35 different countries around the world.
During the operational lifetime of more than installations, we ensure cost-efficient delivery of services, upgrades and spare parts in order to secure availability and predictability to our customers.
