Product Information Manager

2 weeks ago


Dubai, Dubai, United Arab Emirates Henigan&Craig Full time
The Product Information Manager role is accountable for maintaining and managing the ProductInformation in PIM system.

His/her responsibility is to maintain content quality to format review editand upload product content/Media into the Product Information Management and Digital AssetsManagement Systems.

This data is consumed and connected to DL consumerfacing websites B2B/B2Cecommerce applications etc.

He/she will work closely with key product information stakeholdersincluding Digital Marketing eCommerce Team and Commercial Team to ensure product informationconsistency online and offline.2.Essential Duties and ResponsibilitiesAcquiring and maintaining product data.

Performing data loads and mass data updates.
Managing the Brand Catalogs and ensuring data accuracy and completion.
Supporting and training the stakeholders and local users on the systems.
Working with local markets to ensure that translations are completed within the requiredtimeframe and to a high standard.
Providing reports and templates to assist with ongoing data management.
Working with IT on enhancements and bugs.

Serve as a functional advisor and problem solver to stakeholders to assist them in optimizingtheir use of the product suite.

Perform monitoring tuning and troubleshooting.
Perform system refresh product copy product export/import and new product setup.
Perform daily health check which includes checking product information status system logs anddatabase logs for any issues.

Primary responsibilities are leading peers in various markets in the integration andimplementation of incoming and outgoing data feeds data governance and systemadministration.

Other functions include analysis of requirements and issues and working with team membersand stakeholders to complete requests.

Communicate with technical and nontechnical users:
business stakeholders suppliersdevelopers end users and Project Managers.
Keep up to date on current and road mapped PIM features functionality and terminology.

Provide support training and education for onboard new users and all functional areas asneededUpload images into DAM (Digital Assets Management) system with correct settings and currentmetadata standards to maintain system search standardsVerify all visual assets and data are synced and available in PIM DAM and CMS systems.

Technical troubleshooting between systems relating to roleRequirements3.QualificationsEducation & ExperienceAt least 2 years of experience in ecommerce or PIM systems.
Proficiency in acquiring organizing cleansing and manipulating large amounts of data.
Technical knowledge required; development skills not neededStrong Microsoft Skills an expert in Excel specifically.
Highly organized process focused desire for continuous improvementExceptional organizational skills and keen attention to details.
Exceptional spelling grammar and attention to detailMust perform under deadlines and multiple pressures.
Ability to multitask and reprioritize in a dynamic environment.
Excellent verbal and written communications skills.
Excellent presentation organizational and planning skills.

Strong analytic and problemsolving skills are required PRODUCT INFORMATION DATAMANAGEMENT & COMPLIANCEAccurately create and maintain item attributes in both the item master as well as other systemsSupport efforts to onboard new customers suppliers and brandsMaintain documentation to support new items as well as item updatesResponsible for institutionalization of associated processes to ensure high level of service toeach operational areaTroubleshoot system and item concerns and provide accurate issue resolutionProvide additional training and education for all functional areas as neededAssist in testing of existing or new system functionalityCollege degree or equivalent work experience preferredMust have a high level of integrity and energyMust have the ability to effectively communicate with a wide variety of internal and externalcustomers and suppliersPC proficient in Windows based software programs (MS Office)Excellent verbal written presentation people and diplomacy skills are requiredStrong analytical and problemsolving skills are requiredAbility to work independently and as part of a team.


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