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Logistics & Sales Support Executive (Import &
2 weeks ago
Roles and Responsibilities
- Coordinate customs formalities, engage in discussions, and provide effective problemsolving for arising issues.
- Follow up with vendors for custom inspections, bookings, and related operations.
- Collaborate with clearing agents for local registrations, import for reexport, and other customs matters.
- Address customsrelated inquiries from salespersons, offering necessary information and guidance.
- Coordinate with salespersons to manage freight and customs requirements for export inquiries.
- Book export CNF shipments and ensure timely followup with operational departments.
- Coordinate with shippers/suppliers for export papers, local transfers, and logistics requirements. Process RTA documents, certificates of origin, and manage customs inspection bookings. Coordinate shipping instructions based on salesperson/customer advice.
- Verify, revise, and release Bill of Lading (BL) based on customer feedback and account status. Manage document dispatch and maintain the Shipment Log Sheet.
- Entertain inquiries from higher authorities regarding import and export shipments (SEA, LAND, AIR). Follow up on loading arrangements, vehicle/docs/transfer/inspection, and necessary coordination.
- Communicate with vendors for KYC/registration, SOA/pending invoices, disputes, and payment coordination. Arrange and settle vendor payments, including sending requests for purchase orders (PO) and verifying necessary details and invoices.
Qualifications
- Bachelor's degree in Logistics, Supply Chain Management, or a related field.
- 24 years of experience in customs management, export operations, and vendor coordination in UAE including 2 years of specialized expertise in UAE free zones.
- Extensive knowledge and proficiency in utilizing Microsoft Excel.
- Strong knowledge of customs regulations and procedures.
- Excellent communication and interpersonal skills.
- Detailoriented with strong organizational and timemanagement abilities.
- Familiarity with database management systems and ERP or related platforms (like NetSuite) is a plus.
Ability to commute/relocate:
- Dubai: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- On a scale of 15, how good are you at Microsoft Excel. 1 being low and 5 being highest.
Experience:
- import and export in Dubai customs: 3 years (preferred)
- vendor management: 3 years (preferred)
- Jebel Ali free zone export: 2 years (preferred)
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