Sales Executive

2 weeks ago


Dubai, Dubai, United Arab Emirates Waypoint Port Services Full time

Purpose:

  • Identify and convert revenue opportunities in UAE.
  • Ensure that the UAE Market is prospected for major to small prospects.
  • Ensure that the existing customer base is consistently measured for lost business and that it is effectively maintained with proactive sales contact on a regular basis.
  • Ensure that the sales targets along with effective performance management are consistently achieved.
  • With the Country Manager ensure that a high level of customer excellence is provided by a full follow up of customer service along with effective performance management.
  • Ensure that the entire range of Global Waypoint Port Agency Services are sold in the UAE.
  • Ensure that the trading base of customers increases in size on a monthly basis.
  • Ensure that all customers' enquiries, quotes and appointments are handled in a timely manner as per agreed process.
  • Ensure that the Sales revenue budget is achieved.

Interrelations:

The position reports to the Country Manager.

Formal authorities:

  • To ensure the right prices are quoted to our clients when offering Port Agency Tariffs.
  • To manage all sales activities for our services in UAE.
  • To organise customer visits as per the company's requirements

Main responsibilities:

  • To promote & sell WPS in the UAE, develop the current activities and seek constant growth to our commercial activities in your territory.
  • Actively promote business development for WPS.
  • Overall responsibility of the day to day sales activities.
  • Visit customers that are beneficial to WPS in the area as well as globally, where required
  • Meeting the Company's statutory and fiscal obligations
  • Ensuring the sales performance meets the agreed Key Performance Indicators and targets set
  • Liaise with HQ /Regional Finance Team on SOAs and manage the overall financial situation for your clients
  • Provide a monthly report to the Managing Director regarding your sales activities
  • Seek continuous improvements in our CRM
  • Act as Ambassador for WPS in the UAE seeking growth in our global business
  • Prospect the market for customers promoting all available services; develop these accounts in a structured manner.
  • Retain existing customers through regular sales contact and professional relationship building.
  • Ensure that all enquiries are followed up in a timely fashion.
  • Make sure that enquiries subsequent to a sales call are handled professionally
  • Participate together with the responsible manager in negotiation of rates with local & overseas clients focussing on our Key Global Partners.
  • Ensure to collect and provide necessary information from clients & pass on to port operations and commercial in Switzerland so as to enable them to send out feedback in a timely manner.
  • Timely collection of customer dues related to your sales activities, while ensuring zero unapproved credit.
  • Weekly Sales Activity Report to be submitted to managing Director every Monday.
  • Monthly Sales Report to be to be ready in the specified format and supplied to the Country Managers on a monthly basis.
  • Build and develop the Prospect List of accounts and share the same with WPS Commercial in Switzerland as well as upload in WayGate.
  • Ensure that the Prospect List is built and developed with periodical follow up
  • Complete regular evaluations on proactive actions / customer feedback for improvement.
  • Use Customer Feedback to ensure that continuous improvement is measured through process compliance and entered in the WayGate system.

Accountabilities:

The Sales Executive will be measured against:

  • Number of clients gained per quarter in each location.
  • Increase in EBIT for every new client obtained, year on year
  • Total amount of leads generated in other Waypoint Countries.
  • Learning and growth through competence development.
  • Business growth and development in UAE.

Main Qualifications:

  • Fluent in English speaking, reading and writing
  • Understanding/Preferibly Arabic speaker
  • Have a clean police conduct report
  • At ease with the latest IT solutions and able to handle smart phone technology
  • Have at least 3 years sales experience, preferably in the port agency industry with evident success
  • Strong interpersonal skills and customer relationship building skills
  • Ease to communicate effectively and clearly
  • Ability to multitask and work under pressure
  • Strong attention to detail
  • Reliable, enthusiastic and professional ATTITUDE
  • Confident in relating to different organisational levels
  • Available to work outside normal working office hours, many times under stressful situations
  • Ability to work on own initiative
  • Organised, disciplined and strong personality
  • Result oriented

Process Involvement:

  • Extensive use of WayGate

Place of work / Location of employment:

  • Dubai (remotely)

Job Information:

Industry

  • Shipping/Marine
City

  • Dubai
Province

  • Dubai
Country

  • United Arab Emirates
Postal Code
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