Admin & Document Controller (Female)

1 week ago

Abu Dhabi, Abu Dhabi, United Arab Emirates Wordcraft Translation Services Full time

Job description
We, are an Industry-leading organization with field-proven excellence in Attestation services all over the UAE. We are looking for enthusiastic and eligible aspirants with high efficiency to manage the
Admin work and Documents handling.

Admin

  • Maintain database of all employee's official documents such us passports, emirates id and residence visas.
  • Proactively manage and timely renew all Employee's Visas and Labour Permits.
  • Renew and keep update all company related licenses prior to their expiry date.
  • Keep database of all company/ official documents
  • Managing all daytoday administration tasks; ensuring that all employee and HR records are accurate and up to date.
- preparing payroll, controlling correspondence, and taking full responsibility for all annual leave and attendance records

Documents Handling

  • Acts as the point of contact of all client's inquiries and concerns related to attestation services.
  • Manage and record all enquires regrading attestation and notarization.
  • Ask quotes from the different venders and choose a preferred one among them.
  • Provide the price quote and related details to the clients including required documents and time information.
  • After confirmation, arrange documents collection/delivery with help of messengers.
  • Collect the documents from messengers and record the same with required details.
  • Coordinate with different embassy and consulate to take their appointment and arrange the pickup/delivery of the documents.
  • Book documents courier service with the agencies and handle the same.
  • Treat and process the documents with all procedures in order to meet the client requirements.
  • Once the process completed, manage the delivery of the documents to the clients safely.
  • Hand over the agency/vendor payment papers to the accounts and arrange the payment.
  • Create invoice and manage the payment collection directly from clients or indirectly by hand with help from messenger assigned for the delivery.
  • Builds and maintains excellent relationship with the clients.
  • Organize workflow to meet customer timeframes.
  • Work with internal teams to ensure that client's needs are met.
  • Keep tracks on clients and check for customer service satisfaction.
  • Establishes and maintains effective relationships with customers, and maintains high level of customer service.
  • Respond promptly to customer inquiries.

Skills required:

  • Strong command of the English, Hindi & Malayalam languages.
  • Immaculate personal presentation
  • Excellent customer service skills
  • Good computer skills
  • Excellent written and verbal communication skills
  • Ability to display initiative and work with mínimal supervision
  • Ability to problem solve and "think outside the square"
  • Highly motivated and enthusiastic
  • Well organized with an ability to prioritize
  • Strong work ethic
  • Customer service orientation
  • Adaptability
  • Initiative

Salary:
AED2, AED3,000.00 per month

Application Question(s):

  • Are you staying currently in Abu Dhabi?

Experience:

  • Admin & Documents controller: 1 year (required)

Language:

  • English & Hindi/ Malayalam (required)

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