Credit Controller Gulf

2 weeks ago

Dubai, Dubai, United Arab Emirates Ecolab Full time

Join Ecolab's Finance team as
Credit Controller for Gulf & Pakistan in UAE and help make the world cleaner, safer and healthier.

We're growing and need talented people like you to help us continue to protect the world's most vital resources.


The position is responsible for managing the credit and collection activities of a portfolio of customer accounts to enhance cash flow, minimize credit risk exposure and limit bad debt losses for the ME market.


What's in it For You:

  • The opportunity to take on some of the world's most meaningful challenges, helping customers achieve clean water, safe food, abundant energy, and healthy environments.
  • The ability to make an impact and shape your career with a company that is passionate about growth
  • The support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our best

What You Will Do:

  • Establish and ensure monthly collection goals are integrated with total goals and targets flow to individual collectors.
  • Implement strategies and deploy resources to meet collection targets and objectives.
  • Drive sustained collections process improvement through the organization by changing behaviors around collections management using six sigma methodologies and integration of other functional disciplines.
  • Establish and maintain effective Internal and External working relationships; including Sales, Supply Chain, Customer Service, Finance, and Customer Relationships.
  • Act as Escalation Leader for financial and customer issues
  • Ensure team and individual goals on past due improvement are achieved.
  • Participate in Customer Visits
  • Monitor & escalate defined uncollectable accounts; Manage National Legal and Collection Agency Portfolios
  • Lead & support business ARspecific policies, processes, and improvement projects
  • Drive regular involvement of Regional, Market, and National Sales management in the regular status of portfolios.
  • Perform customer risk assessments with appropriate policies to limit the dollar value of risk exposure with specific customers.
  • Ensure collection processes are documented and followed in compliance with SOX requirements.
  • Develop succession planning for the team, identifying training requirements and milestone targets.
  • Support internal and external audits as required.
  • Provide meaningful commentary as part of monthly requirements for bad debt and top overdue reporting.

Minimum Qualifications:

  • Bachelor's degree.
  • Strong verbal and written communication in English.
  • Previous experience in collections or customerfacing roles.
  • Robust competency in Microsoft Excel, and Word.
  • Ability to influence internally with key stakeholders and externally with customers.

Preferred Qualifications:

  • Excellent communication skills.
  • Bachelor's degree.
  • 03 years of business experience in credit.
  • Ability to influence without authority.

Our Commitment to Diversity and Inclusion


At Ecolab, we believe the best teams are diverse and inclusive, and we are on a journey to create a workplace where every associate can grow and achieve their best.

We are committed to fair and equal treatment of associates and applicants. We recruit, hire, promote, transfer and provide opportunities for advancement on the basis of individual qualifications and job performance.

In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran.

In addition, we are committed to furthering the principles of Equal Employment Opportunity (EEO) through Affirmative Action (AA). Our goal is to fully utilize minority, female, disabled and covered veteran individuals at all levels of the workforce. Ecolab is a place where you can grow your career, own your future and impact what matters.

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