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Holiday Consultant- Inbound
1 week ago
Roles & Responsibilities:
- Have an extensive knowledge of the travel products and services that you are selling, such as the destinations, tours, hotels, activities, Global visas and other travelrelated services.
- Good Knowledge of Global visas and able to provide expert guidance and assistance to clients in obtaining international visas
- Conduct comprehensive assessments of client profiles to determine eligibility for various visas
- Conducts research on destinations and industry trends.
- Responsible for making reservations and bookings for customers.
- Ensures all customer inquiries/ issues/ complaints are resolved according to the company's processes and procedures.
- Maintain a positive, empathetic and professional attitude towards customer
- Enter, update and maintain records of all bookings and payments, prepare invoices, and follow up with customers as required.
- Keep updated with company procedures and processes
- Share customer feedback with relevant departments for further improvements
SKILLS/QUALIFICATIONS:
- Bachelor's degree in travel and tourism, hospitality business or relevant fields
- Minimum 3year experience in the travel and tourism Industry
- Good Knowledge of Global visas
- Should have good contact with Various tour operators, DMC's, Suppliers and B2B connections in different market
- Strong knowledge of traveling software and procedures
- Strong written and verbal communication skills to communicate clearly and effectively with our customers
- Passionate customerfocused attitude and strong negotiation and rapport building skills
- Selfmotivated, energetic and able to achieve high results
- Efficient negotiation and sales skills
- Conducts research on destinations and industry trends
- Good team player to work collaboratively in a team environment
- Fluency in English.
Salary:
AED3, AED5,000.00 per month
Salary:
AED3, AED5,000.00 per month
Ability to commute/relocate:
- Dubai: Reliably commute or planning to relocate before starting work (required)
Expected Start Date: 03/07/2023
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