Counter Sales Executive

1 week ago


Sharjah, Sharjah, United Arab Emirates Silver Star Printing Material Trading LLC Full time

COUNTER SALES EXECUTIVE:

Job description:

Customer service:

  • Greet and assist customer in a friendly and professional manner
  • Provide product information, answer inquiries, and offer recommendations.
  • Process customer transitions accurately and efficiently.

Product Knowledge:

  • Develop deep understanding of the products/services offered.
  • Stay informed about new arrivals, promotions and product features.
  • Assist customers in fining suitable products based on their needs.

Order Processing:

  • Receive and process customer orders, ensuring accuracy and completeness.
  • Collaborate with other departments to fulfil customer request
4 Upselling & cross - selling

  • Proactively suggest complementary products and upsell items to enhance the customer's shopping experience.
  • Encourage participation in promotions and loyalty programs

5 Maintaining Store Appearance:

  • Ensure the cleanliness and organization of the sales area.
  • Arrange and display products to attract customer attention

6 Customer Issue Resolution:

  • Address and resolve customer complaints or concerns promptly.
  • Escalate complex issues to the appropriate supervisor or manager.

7 Cash Handling:

  • Process cash, credit, and other forms of payment accurately.
  • Maintain the security of the cash register and follow cash handling procedures.
  • Should responsible for cash collection & bad debt.

Desired Qualification:

  • Plus Two or Higher Education
  • Excellent communication and interpersonal skills. ( English, Hindi and Malayalam)
  • Previous experience in retail or customer service is preferred
  • Basic mathematical skill and attention to detail
  • Ability to work in fast paced environment
  • Adaptable and able to handle multiple tasks simultaneously.

Experience:

  • Sales: 1 year (preferred)


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