Sales Coordinator

2 weeks ago

Dubai, Dubai, United Arab Emirates Nordic Homeworx Full time

Company Overview:


Nordic Homeworx is a leading wood flooring company that specializes in providing high-quality wood flooring solutions to residential homeowners, commercial clients, designers, architects, fit-out contractors, and developers.

With a commitment to excellence and innovation, we take pride in offering a wide range of wood flooring options to suit diverse needs and preferences.


Position Overview:


We are looking for a motivated Sales Coordinator who will be responsible for supporting our sales team in various administrative and organizational tasks.

The Sales Coordinator will play a key role in maintaining clear communication with customers, preparing sales documents, and ensuring the smooth coordination of sales-related activities.

This role requires excellent organizational skills, attention to detail, and the ability to work collaboratively with both the sales team and clients.


RESPONSIBILITIES:

  • Assist the sales team in organizing and managing customer communications, ensuring prompt and professional responses to inquiries.
  • Schedule meetings and appointments for the sales team with clients, designers, architects, fitout contractors, and developers.
  • Prepare and send sales proposals, and other relevant documents to clients in a timely manner.
  • Coordinate and follow up on sales opportunities, ensuring that they are properly documented and assigned to the appropriate sales manager and/or sales executive.
  • Collaborate with the sales manager and/or sales executives to ensure a smooth sales process, from initial inquiry to finalization of the sale.
  • Maintain accurate and uptodate records of customer interactions, proposals, and other salesrelated activities in the CRM system.
  • Assist in the preparation of reports, and other customerrelated documentation as required.
  • Support the sales and project team in administrative tasks, including data entry, file organization, and document management.
  • Ensure that all customerrelated documentation is accurate, complete, and properly filed for future reference.
  • Collaborate with the team to provide exceptional customer service and address any customer inquiries or concerns promptly.
  • Assist in coordinating logistics for customerrelated events, trade shows, and industry exhibitions.
  • Continuously update the CRM system with relevant information, ensuring data accuracy and consistency.

PROJECT SPECIFIC RESPONSIBILITIES

  • Completing the project takeover form and scheduling takeover meetings.
  • Assisting in keeping the Daylite CRM updated for transparent project status communication.
  • Collaborating with project managers for effective document control and administrative tasks.
  • Facilitating communication between sales and project teams for streamlined information flow.
  • Contributing to maintaining accurate project records and documentation.

QUALIFICATIONS / KEY SKILLS REQUIRED:

  • High school diploma or equivalent; associate's or bachelor's degree in business or a related field is a plus.
  • Proven experience in an administrative or support role, preferably in a sales environment.
  • Strong organizational skills with keen attention to detail.
  • Excellent written and verbal communication skills.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and CRM systems.
  • Ability to work independently and collaboratively within a team.
  • Problemsolving skills and the ability to handle multiple tasks and deadlines.
  • Customerfocused attitude with strong interpersonal skills.
  • Knowledge of wood flooring products and sales processes is a plus.

Pay:
From AED5,500.00 per month

Application Question(s):

  • Do you have knowledge of wood flooring products, materials & installation process?

Education:

  • High school or equivalent (required)

Experience:

Sales Coordinator: 2 years (preferred)

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