Housekeeping - Ordertaker
2 weeks ago
You will be responsible to provide an excellent and consistent level of service to your customers.
The Housekeeping Ordertaker is responsible to provide an exceptional customer service in the function of ordertaker in the Rooms division of the hotel.
- To answer the phone and log all messages
- To prepare next day's schedule
- To track room status: OOO, V/C, O/C
- To coordinate VIP rooms, make up and ASAP rooms
- To monitor the issue of keys
- To ensure that the Place of Work and surrounding area is kept clean and organized at all times.
- To log all lost & found items
Qualifications:
Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience in hotel operations. Good customer service, communications and interpersonal skills are a must.
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