Customer Due Diligence Operations

1 week ago


Dubai, Dubai, United Arab Emirates OKX Full time

What You'll Be Doing

  • Complete comprehensive reviews of incoming customer onboarding cases and ensuring that the application of AML is consistent with the Company's AML policy and customer risk assessment.
  • Reviewing KYC documents obtained from the customer, utilising our validation tools and reputable sources to verify the AML documentation.
  • Requesting appropriate CDD/EDD documentation from customers to ensure that the AML onboarding process is complete in line with our AML policies and procedures.
  • Follow up on pending CDD/EDD requests ensuring that communication is issued with the relevant SLA's.
  • Investigating possible matches generated by the scanning application that the Company uses to screen customers against sanctions, PEP's and adverse media news and ensuring the appropriate action is taken.
  • Provide information to management in respect of AML/CDD issues arising.
  • Maintain delivery of a high quality service level to customers and other departments ensuring all queries are dealt with in a professional manner and escalating where appropriate.
  • Support the enhancement of our CDD function and maintain procedures
  • Manage specific projects, which may arise from time to time.

About You

  • You have degree qualified in a business or Finance related discipline.
  • You have two or more years' experience in AML and CDD/EDD reviews.
  • You are a 'team player' who can work well within the function to deliver a quality service.
  • You are excellent communication and writing skills, and are attentive to details.
  • Excellent command of spoken and written English is required.


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