Client Advisor – Luxury Homeware brands Jobs in Dubai

2 weeks ago


Dubai, Dubai, United Arab Emirates Chalhoub Group Full time
1- Client Advisor – Luxury Homeware brandsJob: Full TimeLocation: Dubai, UAEDescription:Our Client Advisor is responsible for achieving individual and collective sales targets while delivering exceptional Guest Experience; and ensuring support in the implementation of CRM, CX and other key customer and people initiatives in-store

Job Responsibilities:


Drive the businessRepresent the brand by communicating its values and philosophy though all activities and interactions with customers and other team membersPromote the Group's loyalty program (MUSE) and increase enrollment rate and new customer acquisitionBuild and maintain guest experience standards in order to build strong loyalty.

Ensure efficient collection of customer data in adherence to marketing team.
Collect data on customer behavior, top sellers, and slow movers to support business reviews.
Maintain and understand customer purchasing patterns and behaviors, and utilize this database to engage and build strong relationships with customers to encourage future selling opportunitiesStay up to date with latest fashion trends, social media campaigns, products and competitor, the brand's different online (website, app and social media) offerings and activities and promote them with customers
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