Social Media Account Manager

1 week ago


Dubai, Dubai, United Arab Emirates LMTD Full time
Social Media Account ManagerWe're looking for someone passionate about all things digital and social to join our growing team. The ideal candidate should have some experience in client management and internal agency briefing. The role is a dynamic one, with multiple touch points across the agency working with the entire team.

Salary:
AED 14, ,000 per monthResponsibilities:Meets and liaises with our awesome Clients to discuss and identify their requirementsWorks with the Account Director and other LMTD colleagues to devise campaigns/content and projects that meet the Client's brief and budgetWorks with and guides the Account Executive, Creative, and Research colleaguesPresents work to Clients for approval or modificationOversees the writing of client reports (WIP Reports, Contact Reports and Hotspots emails) by the Account Executive or delivers them personally depending on the nature of the Client relationshipMonitors the effectiveness of paid media and social media campaignsUndertakes administrative tasks where necessaryArranges and attends meetingsIs an integral part of the pitch process, along with other agency staff, to try to win new business for the AgencyWorks with the operations/finance team on all current business growth pitches to estimate the direct costs (total burden per employee) associated with executing on such pitchesWorks closely with Community Managers to ensure Clients' needs are metCollaborates on ideas that will maximize our Clients' ROI Manages and evaluates project needs / reportingManages and monitors workflow within operationsRecommends solutions and changes for improving service levelsEnsures prompt and accurate completion of all service requests by ClientsAdopts a professional, senior role within the AgencyGuides and mentors junior members of the Agency teamExperience, Education and Skills:3-4 years of relevant account management / oversight experience in a marketing / digital agency or consultancyA Bachelor's degree (Major in Marketing/Communication preferred)Familiarity with Google Apps, Slack, Brandwatch, Hootsuite strongly preferredTime management, communication, and organization are your biggest strengthsA strong team ethic is essentialA natural leader and energiser within the businessPlanning, tracking, and managing client financials is never a daunting taskArabic proficiency a plusUAE driving license is essential
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