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Education Counsellor
1 week ago
SKILLS
Strong communication
Negotiation and persuasion skills
Superior people skills
Customer focus
Confidence in product knowledge
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Provide counseling to students/working professionals and help them to choose the right learning program
- Understanding the customer requirement and mapping appropriate training programs and solutions through telephonic sales, which involves instant strategic study of the potential customers while on call, understanding their preferences and devising sales plan accordingly
- Maintain a quality pipeline by targeting the right set of audience and weekly closures by continuous followups
- Record progression of leads from identification to closure
- Responsible for achievement of target and beyond
- Give excellent customer service when required, maintain positive customer relations and follow all company policies and procedures
- Managing long term client relationship developing and sustaining solid relationships with customers to encourage repeat business
- Actively seeking out new sales opportunities through attaining referrals from converted leads
- Report deficiencies in system/process if any and ensure solutions for the same
- Maintain accuracy, quality and professionalism in sending out communications to the customers keeping in mind representation of IMC as a leading training provider
- Enhance team performance in terms of quality and consistency and contribute to team effort by accomplishing related results as needed
- Stay informed about all new developments in the market or in terms of professional certifications and courses
Job Types:
Permanent, Full-time
Salary:
AED3, AED5,000.00 per month
Application Deadline: 15/02/2024
Expected Start Date: 22/02/2024
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