Cigar Sommelier

2 weeks ago

Dubai, Dubai, United Arab Emirates Robertos Restaurant DIFC Full time

Primary Responsibilities

  • Be passionate about customer service with the capability of delivering amazing hospitality to our guests.
  • Responsible for the recommendation and sales of wines and other beverages to customers and the wine sales in the restaurant/lounge. Offering and promote the digestive trolley.
  • Welcome and acknowledge all guests according to company standards, anticipate and address guests service need and thank guests with genuine appreciation.
  • Maintain an attentive and proactive approach when it comes to offer a second round and ascertaining satisfaction with the product already served.
  • Ensures that company policy in regards to drinking age is followed and that the service of alcoholic beverages to obviously intoxicated guests is stopped in a tactful and appropriate manner.
  • To retain service standards in accordance with established policies and procedures.
  • Develop and maintain positive working relationships with others, and support team to reach common goals.
  • Follow all company and safety and security policies and procedures, report accidents, injuries, and unsafe work conditions to manager
  • Maintains wine cellars, other storage areas, related equipment, and wine list
  • Go over the wine list before the service start with the front of the house staff
  • Brief the team and advise if any wine is not available
  • With the direct superior approval create and update the wine menu at least every 2 month.
  • Train staff member on wines and wine service at least twice in a month.
  • Be able to answer guest question or concerns regarding the origin, vintage and style of various wine.
  • Attend (with manager approval) cigar tastings, cigar dinners and develop relationship with the suppliers.
  • Monitor and replenish inventory of wine cellar and equipment.
  • Maintain confidentiality of proprietary information, and protect company assets
  • Assist all the cigar smokers, lighting the cigar in a professional manner, provide them cigar ashtrays and matches
  • Upsell expensive cigars along with digestive
  • Be fully responsible for the cigar cabinet/humidor and all the related equipment.
  • Handle the spoilage along with the lounge manager and finance manager.
  • Train the floor staff once in a month on cigar knowledge
  • Ensure that enough cigar cutter are given to the waiters and waitresses
  • Keep a good connection and relation with the cigar supplier and whenever is possible to promote cigar nights and events.

Profitability

  • Maximize sales and upsell with an aim to surpass the given sales targets.
  • Maximize cost control targets and revenue budgets.
  • Contribute to the profitability of the Restaurant by increasing sales and generating new revenue ideas.
  • Develop shortterm and longterm financial and operational goals for the department, which supports the overall objectives of the restaurant.
  • Maintains par stock levels and maintain inventory control procedures.

Qualifications and Skills

  • Diploma/Certified Cigar Sommelier, additional related training preferred.
  • Minimum 12 years' experience as a Cigar Sommelier.
  • Knowledge in cigar tasting and pairings. Must have good cigar knowledge from the old and the new world.
  • Practical knowledge of cigar beverage operations and service. Strong knowledge of wine cigar procedures.
  • Excellent communication skills. Able to speak, read and write English. Additional languages will be an advantage.
  • Be enthusiastic, sociable with a great personality and a love for food, wine, cigars and hospitality.
  • Understand cigar and beverage matching.
  • Passion for delivering outstanding customer service.

Language Skills

  • English proficiency in spoken and written English
  • Additional languages preferred

Ability to commute/relocate:

  • Dubai: Reliably commute or planning to relocate before starting work (required)

  • Cigar Sommelier

    2 weeks ago

    Dubai, Dubai, United Arab Emirates The Arts Club Dubai Full time

    ABOUT US: The Arts Club Dubai is perfectly located in the heart of the DIFC, set over four floors and totaling 65,000 square feet, in the brandnew ICD Brookfield Place development designed by Foster + Partners.It is the first international outpost of the celebrated and historical private members' club, established in 1863 in Mayfair, London. The Club's...

  • Cigar Sommelier at Waldorf Astoria Dubai

    2 weeks ago

    Dubai, Dubai, United Arab Emirates Hilton Full time

    Cigar Sommelier at Waldorf Astoria Dubai International Financial CentreThe Cigar Sommelier at Waldorf Astoria Dubai International Financial Centre directs and organizes the activities of the cigar lounge to maintain high standards of the cigar & beverage quality, service and marketing to maximize profits through outstanding customer service and ensuring...

  • Mulitple Positions for New Restaurant

    2 weeks ago

    Dubai, Dubai, United Arab Emirates Palm Jumeirah - Dubai Full time

    Required Below Staff for New Restaurant at Palm Jumeirah, Dubai:RESTAURANT MANAGER BEACH MANAGER BAR MANAGER OPERATIONS SUPERVISORS HOUSEKEEPING SUPERVISOR BAR SUPERVISOR PUBLIC RELATIONS & MARKETING EXECUTIVE FEMALE HEAD HOSTESS FEMALE HOSTESSES WAITERS/WAITRESSES FOOD RUNNERS SHISHA MASTERS CIGAR MASTER MAKEUP & GLITTER ARTIST BARTENDERS BARBACKS BOUNCERS...

  • Senior Events Coordinator Jobs In Dubai

    2 weeks ago

    Dubai, Dubai, United Arab Emirates OliOli® Children's Museum Full time

    Senior Events Coordinator Jobs In Dubai | OliOli Children's MuseumApply Also: IKAN Engineering Services Pvt Ltd Jobs November 2023The Senior Events Coordinator (SEC) is responsible for fulfilling OliOli's vision of creating awesome experiences and memories for guests visiting to attend birthdays and/or other social events targeting families. Working on and...

  • Cigar Sommelier

    4 weeks ago

    Dubai, United Arab Emirates The Arts Club Dubai Full time

    **ABOUT US**: - The Arts Club Dubai is perfectly located in the heart of the DIFC, set over four floors and totaling 65,000 square feet, in the brand-new ICD Brookfield Place development designed by Foster + Partners. It is the first international outpost of the celebrated and historical private members’ club, established in 1863 in Mayfair, London. The...

  • Cigar Sommelier

    3 weeks ago

    Dubai, United Arab Emirates Dorchester Collection Full time

    **Position Overview**: **Who we are**: **Our Hotels **:We work with some of the most talented and unique individuals in our business, who always ensure the extraordinary guest experience of Dorchester Collection and the hotels within it. It is, after all, our people that bring our vision to life. As a member of our Dorchester Collection Family, we will...

  • Cigar Sommelier

    1 month ago

    Dubai, United Arab Emirates The Lana - Dorchester Collection Full time

     We are not just a collection of hotels, but instead a talented community. A family with a shared passion and commitment to, unapologetically, love and breathe who we are every day. An eclectic grouping who really care about each other and our guests; where belonging transcends all else. We do this with a backdrop of extraordinary hotels, steeped in...

  • Cigar Sommelier at Waldorf Astoria Dubai

    1 month ago

    Dubai, United Arab Emirates Hilton Full time

    Cigar Sommelier at Waldorf Astoria Dubai International Financial Centre The Cigar Sommelier at Waldorf Astoria Dubai International Financial Centre directs and organizes the activities of the cigar lounge to maintain high standards of the cigar & beverage quality, service and marketing to maximize profits through outstanding customer service and ensuring...

  • Cigar Sommelier at Waldorf Astoria Dubai

    1 month ago

    Dubai, United Arab Emirates Hilton Full time

    The Cigar Sommelier at Waldorf Astoria Dubai International Financial Centre directs and organizes the activities of the cigar lounge to maintain high standards of the cigar & beverage quality, service and marketing to maximize profits through outstanding customer service and ensuring guest satisfaction. **What will I be doing?** As a Cigar Sommelier at...

  • Food Beverage Open Day

    3 weeks ago

    Dubai, United Arab Emirates The Lana, Dubai - Dorchester Collection Full time

    Diversity and Inclusion at Dorchester Collection are core beliefs of our We Care philosophy. The basis of We Care is to create an environment where all of our employees feel valued and respected, allowing positive engagement to prosper. We continually strive to build and nurture a culture where inclusivity is part of our DNA, reflected by our core values of...

  • Food Beverage Open Day

    3 weeks ago

    Dubai, United Arab Emirates The Lana, Dubai - Dorchester Collection Full time

    Diversity and Inclusion at DorchesterCollection are core beliefs of our We Care philosophy. The basis ofWe Care is to create an environment where all of our employees feelvalued and respected, allowing positive engagement to prosper. Wecontinually strive to build and nurture a culture where inclusivityis part of our DNA, reflected by our core values of...

  • Assistant Beverage Manager

    3 weeks ago

    Dubai, United Arab Emirates Mandarin Oriental Hotel Group Full time

    **Position**: Assistant Beverage Manager (Full time #533558) **Property / Office**: Mandarin Oriental Jumeira, Dubai **Location**: Dubai, United Arab Emirates **Responsibilities**: - It is part of your role to understand and disseminate/communicate all corporate and hotel policies and standard operating procedures to the colleagues. - MOHG Code of...

  • Senior Events Coordinator Jobs In Dubai | OliOli® Children’s Museum

    1 month ago

    dubai, United Arab Emirates OliOli® Children's Museum Full time

    Senior Events Coordinator Jobs In Dubai | OliOli® Children’s MuseumApply Also: IKAN Engineering Services Pvt Ltd Jobs November 2023The Senior Events Coordinator (SEC) is responsible for fulfilling OliOli®’s vision of creating awesome experiences and memories for guests visiting to attend birthdays and/or other social events targeting families. Working...

  • Senior Events Coordinator Jobs In Dubai | OliOli® Children’s Museum

    4 weeks ago

    dubai, United Arab Emirates OliOli® Children's Museum Full time

    Senior Events Coordinator Jobs In Dubai | OliOli® Children’s MuseumApply Also: IKAN Engineering Services Pvt Ltd Jobs November 2023The Senior Events Coordinator (SEC) is responsible for fulfilling OliOli®’s vision of creating awesome experiences and memories for guests visiting to attend birthdays and/or other social events targeting families. Working...

  • Security Supervisor Jobs In Dubai | The Lana, Dubai

    1 month ago

    dubai, United Arab Emirates The Lana, Dubai Full time

    Security Supervisor Jobs In Dubai | The Lana, DubaiApply Also: SENIOR FRAGRANCE DEVELOPMENT MANAGER Jobs In Sharjah | ArgevilleWe are not just a collection of hotels, but instead a talented community. A family with a shared passion and commitment to, unapologetically, love and breathe who we are every day. An eclectic grouping who really care about each...

  • Security Supervisor Jobs In Dubai | The Lana, Dubai

    4 weeks ago

    dubai, United Arab Emirates The Lana, Dubai Full time

    Security Supervisor Jobs In Dubai | The Lana, DubaiApply Also: SENIOR FRAGRANCE DEVELOPMENT MANAGER Jobs In Sharjah | ArgevilleWe are not just a collection of hotels, but instead a talented community. A family with a shared passion and commitment to, unapologetically, love and breathe who we are every day. An eclectic grouping who really care about each...