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Traffic Coordinator

3 months ago

Dubai, Dubai, United Arab Emirates Jindal Films Full time
The Role

OVERVIEW The Traffic Coordinator - Sea Freight is to oversee, organizes and manage the entire see freight process (the shipping of goods to customers) ensuring customer satisfaction through the best practice & effective communication approach.

This should be achieved in accordance with the SHE program, the quality requirements (target 98% OTD), and the customer's intimacy policy and in respect of the negotiated freight prices with a focus on cost efficiency.

RESPONSIBILITIES & DUTIES - Screen Zino control report to identify shipments in the pipe-line and arrange dispatch, recognizing delays - Handle day-to day operations and transactions with freight forwards/partners (bookings/sailing schedules/loadings) - Ensure loading date comply with vessel's cut off - Determine the goods to be shipped following their availability, the customer's request, the traffic instruction, the delivery priority and the transit times.

- Contact customer service for forecasts and in case of credit blocked customer.

- Send pre-alerts to internal and external customers - Handling the requests received on Jindal Films Europe Traffic shared mail box from different departments which are related to creating new DNs & shipments and handling the issues for the current ones.

- Calculate the quantity to be loaded by container and actively calculate container optimization. - Build the shipments and send the confirmation to the selected carriers, (mostly through TRANSPOREON interface) respecting L1/L2 set-up. - Analyze the request and propose different alternative solutions (in transit time and price) to the requestor. - Organize the shipping at the best balance cost/service.

- Obtain Seafreight quotes - Weekly operational calls with main carriers/partners, providing forecasts and assuring quality service to the customers.

Raise issues and propose solutions to the supervisor. - Report Freight KPI's (rush shipment, non-optimal freight ). Update Sea freight reports in order to keep all stakeholders informed. - Find alternative carriers in case shipments not accepted by assigned carrier (secure the relevant endorsement). - Analyze requests from all parties, carriers, sales, customers, etc..., provide answer and or solution in due time. - Act as interface between customer service and carriers to optimize the service provided to the customer. - Provide support to Distribution and Warehousing Manager.

Requirements:

QUALIFICATIONS & SKILLS - Diploma in Logistics / Industrial / Secondary Education. - Minimum 5 years experiences in similar role. - Negotiation & Analytical Skills. - Fluent in English (both verbal and written), other European Language is a plus. - Good computer literacy. Working with Excel - Effective communication and interpersonal skills. - Knowledge of SAP. Knowledge of Transporeon is a plus. - Maintain high level of integrity and confidentiality.

- Strong written and verbal communication skills with the ability to interact with individuals throughout the company as well as build relationships with vendors.

- Strong listening and evaluating skills with the ability to design creative solutions to problem situations. - Strong math and numerical data analysis skills and strong attention to detail. Good analytic thinking. - Able to work independently, prioritize assignments, and achieve desired results.

About the company
Jindal Films is an expert in the development and manufacture of specialty films for flexible packaging and labeling markets.

Our products help solve your packaging and labeling problems, improve your total costs and support dazzling package designs that help you sell more.

Within Flexible Packaging, Jindal Films provides films that lead the market in terms of barrier to moisture, oxygen, and flavor & aroma.

These barriers protect package contents and extend the shelf-life of consumer products so our customers can expand their product distribution channels, reduce stales and keep products tasting 'first day fresh'.

Our barrier technology is available in our range of Bicor, Metallyte and Oppalyte films.