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Service Advisor Jobs in Dubai
1 week ago
Job Responsibilities:
- Receive, inspect and deliver as per customer requirements to avoid any disagreements at the time of vehicle delivery.
- Ensure timely closure of Job Cards to reflect the accurate sales figure.
- Adhere to standard operating procedures to avoid any internal / external customer dissatisfaction.
- Update customer records for correct invoicing and for service requirements.
- Ensure that the jobs / service details are explained to the customer to justify the costs incurred.
- Develop and maintain long term relationship to enhance customer retention.
- Ensure resolution of repeat customer complaints on priority to maintain optimum customer satisfaction.
- Verify service jobs are carried out as per customer requirements to ensure customer satisfaction.
- Handle accident repairs as per set procedures and obtain prior approvals as required.
- High School Certificate/ Diploma (12 years of schooling education)
- Automotive Technology Diploma as applicable to the BU
- Minimum 5 years hands-on experience in workshop repair and operations in a reputed automotive dealership, out of which 1-2 years must involve customer interface
- Knowledge of Product, 5W2H probing skills, Smart selling, Telephone handling skills & Customer handling skills
- Knowledge of automotive software DMS
- Sound technical knowledge in vehicle diagnosis and repair
- Knowledge of technical software
- Valid UAE drivers' licence
- Ability to think analytically
- Written and verbal communication in English (other regionally spoken languages including Arabic would be an added advantage)
- Proficient in MS Word and Excel.
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Service Advisors Jobs In Dubai
1 week ago
Dubai, Dubai, United Arab Emirates Al Futtaim Full timeService Advisors Jobs in Dubai | Al Futtaim Automotive Jobs1- Service Advisors | AL Futtaim AutomotiveJob: Full TimeLocation: Dubai, UAEDescription:We are currently looking for competent & performance driven Service Advisors to work with to join our Lexus team in Dubai. Service Advisors are the first contact for customers in the Workshop, they are the image...
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Service Advisor Jobs In Dubai
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Dubai, Dubai, United Arab Emirates Al-Futtaim Full time1- Service AdvisorJob: Full TimeLocation: Dubai, UAEDescription:We are currently looking for competent & performance driven Service Advisors to work with to join our Al Futtaim Aftersales team in Dubai Investment Park (DIP) & Silicon Oasis Service Advisors are the first contact for customers in the Workshop, they are the image builder for the Service...
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Independent Financial Advisor Dubai
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Service Advisor
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Dubai, Dubai, United Arab Emirates Al Futtaim Full time1- Toyota & Lexus – Service AdvisorJob: Full TimeLocation: Dubai, UAEDescription:We are currently looking for competent & performance driven Service Advisors to work with to join our Toyota & Lexus team in Dubai. Service Advisors are the first contact for customers in the Workshop, they are the image builder for the Service Department and present a picture...
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Service Advisor
1 week ago
Dubai, Dubai, United Arab Emirates Al Futtaim Full timeJob: Full TimeLocation: Dubai, UAEDescription:Service Advisors are the first contact for customers in the Workshop, they are the image builder for the Service Department and present a picture of faith and confidenceJob Responsibilities:Ask Question and record customer requests without delayCollect accurate symptoms of complaints from the customer for quick...
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Automotive Service Advisor
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Service Advisor Jobs In Dubai
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Dubai, Dubai, United Arab Emirates Al-Futtaim Health Full timeService Advisor| Al-Futtaim Health DubaiAt Al-Futtaim health we strive to redefine the healthcare experience by delivering high quality, smart and integrated care.Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab...