Restaurant Manager

1 week ago


International City, Dubai, United Arab Emirates Noah's Ark Group of Companies Full time

Location:

  • International City, Dubai

Role Description:

  • Carries the sole responsibility for all F&B outlet on the property.
  • Accountable for the overall strategic guidance across the Food & Beverage operations.
  • Plans and implements programs, policies and procedures to ensure that standards are met.
  • Establishes and achieves the department's annual financial budget forecasts, i.e. meet / maximises the monthly revenue and GOP targets by exercising a constant control of the operational expenses.

Responsibilities:

  • Manages all F&B and daytoday operations within budgeted guidelines and to the highest standards.
  • Preserves excellent levels of internal and external customer service.
  • Designs exceptional menus, purchase goods and continuously make necessary improvements
  • Leads F&B team by attracting, recruiting, training and appraising talented personnel.
  • Establishes targets, KPI's, schedules, policies and procedures.
  • Complies with all health and safety regulations.
  • Provides solutions to improve problem areas and assists in implementing corrective measures
  • Ensures that all F&B facilities and services yield maximum profitability for the Company, as well as maximum value for money for the guest.
  • Plans and executes special projects to upgrade facilities and services.
  • Develops measures to maximize productivity of both service and production areas, and oversees implementation of said measures.
  • Develops and implements revenue boosting sales activities, i.e. promotions, theme nights, up selling and incentive schemes.
  • Initiates all Food & Beverage marketing activities, together with other relevant key departments.
  • Controls and approves all departmental purchase requests and store requisitions for operating material, food products and beverages.
  • Reviews and approves all payrolls related documents, at the end of the month prior to handing them over to Finance.
  • Initiates the Food & Beverage department Standards of Performance manuals and establishes the supporting training program, i.e. guest care, product knowledge, service standards, upselling techniques, grooming standards, etc.
  • Ensures the timely set up of all outlets according to the service settings and in line with the opening hours of the outlets.
  • Ensures the availability of sufficient quantities of operating equipment.
  • Conducts together with the Executive Chef, two times a year an indepth sales analysis on every menu in the operation (Menu Engineering).
  • Drives together with the Executive Chef all menu changes (food & beverage), their presentations, the pricing and the print work.
  • Initiates frequent tours of the departments' facilities and related area, front and back of the house, to ensure the highest possible hygiene and maintenance standards.
  • Initiates and approves all required live entertainment activities.
  • Ensures that if any outlet within the department features live entertainment, all legal documents are obtained in advance and copies are distributed to all concerned key personnel i.e. NOC, etc.
  • Ensures that all outlet operations adhere to the legal framework and requirements.
  • Establishes a logistic support back up base, through outsource services, i.e. manning, operating / sound equipment, transport, etc.
  • Ensures that the standards required by Law and by Management are always maintained in the areas specified above.
  • Promotes efficiency, confidence, courtesy and an extremely high standard of social skills.
  • Always displays a pleasant manner and positive attitude to promote a good company image to guests and colleagues.
  • Provides a twoway communication and nurture an ownership environment with emphasis in motivation and teamwork.
  • Conducts performance analysis of every key personnel within the department as per company policy.
  • Builds an efficient team of employees, by taking an active interest in their training, development, safety and welfare.
  • Manages department controllable expenses including food cost, supplies and equipment.

Requirements and skills:

  • Hotel or Hospitality Bachelor's degree or Master's or its equivalent.
years in similar position in the F&B market within the UAE

  • Bar & restaurant experience required with a strong network in the Dubai nightlife scene
  • Business Awareness/Domain Knowledge
  • Problem solving and decision making with a keen attention to Detail & Quality
  • Effective Communication Skills in English (required) & Mandarin (preferred)

Terms and Conditions:

  • Staff meals during working hours
  • Other benefits as per the UAE Labour Law

Salary:
AED5, AED6,000.00 per month

Language:

  • Mandarin (preferred)

License/Certification:

  • UAE Driver's License (required)


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