![TIME Oak Hotel & Suites](https://media.trabajo.org/img/noimg.jpg)
Front Office Shift Leader
2 weeks ago
1.2 Maintains effective communication with all related departments to ensure smooth service delivery.
1.3 Maintains good working relationship with all Front Office employees with particular emphasis on Guest Service Agents and Guest Relations.
1.5 Greets guests on their arrival ensuring they feel expected and welcome.
1.6 Ensures that the guest receives the accommodation he/she is expecting.
1.7 Maintains an up to date knowledge of hotel and local services and supply information and respond to guest queries.
1.9 Maintain awareness of guest profiles through the Opera guest profile system.
1.10 Using Opera Front Office systems, processes accounts from check-in through to check-out, ensuring posting of food & beverage and ancillary charges.
1.12 Provides currency exchange service.
1.13 Balance accounts of day's business day end of shift.
1.14 Complies with all laid down systems and procedures.
1.15 Records all instances of refused business, with reasons for refusal.
1.16 To check all cashiers city ledger bills at the end of shift to ensure that the billing and attachments are correct.
1.17 Checks all shift reports with particular reference to Credit Check Report, Routing Instructions Report, Rate Discrepancy report and Housekeeping Discrepancy report.
1.19 Responsible for pre-shift team brief and end of shift handover.
1.20 To have a full knowledge of daily, monthly and yearly targets.
1.21 Maintains department notice board and ensure that all employees are aware of new issues.
1.22 Supervises day to day function ensuring standards are adhered to.
1.23 Ensures new employee, re-training and corrective training is carried out.
1.24 Responsible for the maintenance and re-organization of SOP manual for the reception.
1.25 Ensures high level of presentation by personnel.
1.26 Ensures that the Front Office Manager is informed about all the Front Desk developments.
1.27 Maintains the reception log book, filing system and stock/stationery.
1.28 Ensures all reception employees adhere to all Hotel policies and procedures.
2.
General Responsibilities
2.1 To promote efficiency, confidence, courtesy and an extremely high standard of social skills.
2.2 To generally promote and ensure good inter-departmental relations.
2.3 To display a pleasant manner and positive attitude at all times and to promote a good company image to guests and colleagues.
2.4 To demonstrate pride in the workplace and personal appearance at all times when representing the hotel thus identifying a high level of commitment.
3.
Occasional Responsibilities
3.1 To report any equipment failures/problems to the Maintenance Department.
3.2 To pass any maintenance requests to the Maintenance Department.
3.3 To participate in any Training/Developments schemes as recommended by senior management.
3.4 To assist the Duty Manager in any task outlined/detailed by him/her.
3.5 To comply with any reasonable request made by management to the best of your ability.
Job Type:
Permanent
Salary:
AED4, AED5,000.00 per month
Experience:
Front Office Agent: 3 years (required)
-
Front Office Shift Leader
2 weeks ago
Dubai, Dubai, United Arab Emirates Apt Resources Full timeFRONT OFFICE SHIFT LEADER:Job ID :3145Location :Dubai - United Arab EmiratesIndustry :Hospitality / Tourism / RecreativeFunctional Area :Front Office / ReceptionAED 2, ,000.00Other Benefits :Accommodation, transportation, service charge, health card insurance, air ticket and other hotel benefitsGCC Driving License :Not**Description: AGE: Between 25 and 35...
-
Front Office Shift Leader
2 weeks ago
Dubai, Dubai, United Arab Emirates Mövenpick Hotel Jumeirah Village Triangle Full timeFront Office Shift LeaderFirst impressions are everything As a Front Office Shift Leader, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.What is in it for you:Work with a diverse group of heartists Be a part of Accor prestigious team Start your career with us and...
-
Front Desk Shift Leader
2 weeks ago
Dubai, Dubai, United Arab Emirates Apt Resources Full timeFRONT DESK SHIFT LEADER:Job ID :2036Location :Dubai - United Arab EmiratesIndustry :Hospitality / Tourism / RecreativeFunctional Area :Front Office / ReceptionAED 2, ,200.00Other Benefits :Accommodation, Food, Medical Insurance, Uniform Laundry, ticket every two years;GCC Driving License :No**Description: - Must have minimum 2 year experience in the same...
-
Front Office Team Leader
2 weeks ago
Dubai, Dubai, United Arab Emirates AccorHotel Full timeCompany DescriptionWhy work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless...
-
Team Leader, Front Office
2 weeks ago
Dubai, Dubai, United Arab Emirates Kerzner International Full timePress Tab to Move to Skip to Content Link At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and surprise, where we seek to exceed our guests' expectations...
-
Team Leader, Front Office
2 weeks ago
Dubai, Dubai, United Arab Emirates Bab Al Shams Desert Resort Full timeTeam Leader, Front Office | Bab Al Shams Dubai Resort CareersDescription:Supervises Front Office team members to ensure efficient and smooth operations for producing excellent feedbacks and guest satisfaction. Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and...
-
Shift Team Leader
2 weeks ago
Dubai, Dubai, United Arab Emirates Quanta Full timeShift Team Leader - Energy from Waste - 8 + Month Contract - DubaiWould you like the opportunity to work for one of the leading energies from waste EPC companies in Europe? Quanta's client is a global leader in delivering complete turnkey plants and system solutions for energy recovery from waste - and they have a brand-new requirement for a Shift Team...
-
Team Leader, Front Office
2 weeks ago
Dubai, Dubai, United Arab Emirates SIRO One Za'abeel Full timeTeam Leader, Front Office(11421)SIRO One Za'abeel is more than a hotel - it's a movement; a global lifestyle brand where world-class wellbeing meets exceptional hospitality - through a combination of state-of-the-art fitness, nutrition, sleep, recovery, and mindfulness facilities in purpose-designed destination hotels.Our hotels empower guests to unlock peak...
-
Team Leader, Front Office
2 weeks ago
Dubai, Dubai, United Arab Emirates SIRO One Za'abeel Full timeTeam Leader, Front Office(11994)SIRO One Za'abeel is more than a hotel - it's a movement; a global lifestyle brand where world-class wellbeing meets exceptional hospitality - through a combination of state-of-the-art fitness, nutrition, sleep, recovery, and mindfulness facilities in purpose-designed destination hotels.Our hotels empower guests to unlock peak...
-
Stewarding Shift Leader
2 weeks ago
Dubai, Dubai, United Arab Emirates Hilton Worldwide, Inc. Full timeJob Description - Stewarding Shift Leader (HOT0AP1X) Job Description Job Number: Stewarding Shift Leader ( Job Number: HOT0AP1X ) Work Locations Work Locations : DoubleTree by Hilton Dubai M Square Hotel & Residences Al Mankhool Dubai A Stewarding Shift Leader is responsible for supervising the Kitchen Stewards to deliver an excellent Guest and...
-
Front Office Supervisor
2 weeks ago
Dubai, Dubai, United Arab Emirates Hilton Full timeWhat will I be doing?As a Front Office Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A Front Desk Supervisor is responsible for supervising the activities that create the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:...
-
Front Office Supervisor for
2 weeks ago
Dubai, Dubai, United Arab Emirates Conrad Dubai Full timeA Front Office Supervisor for Conrad Dubai supervises the activities manages at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities.What will I be doing?As a Front Office Supervisor for Conrad Dubai, you will oversee the front office activities between the Guest, the hotel, and the...
-
Front Office Manager
2 weeks ago
Dubai, Dubai, United Arab Emirates Emirates Grand Hospitality Full timeDuties and Responsibilities: Control the availability of rooms and the daytoday functions of the Front Office, such as handling guest arrival or departure and information request Monitor the quality of welcome extended to guests To participate in recruitment, training and motivation of the members of his or her team To ensure that all hotel standards and...
-
Front Office Supervisor
2 weeks ago
Dubai, Dubai, United Arab Emirates Sofitel Dubai The Palm Full timeCompany DescriptionDiscover the warm French-Polynesian welcome of our luxury 5 star beach resort situated on the East Crescent of the world famous Palm Jumeirah, offering a rejuvenating escape inspired by the rich culture of the South Pacific.Nestled amongst lush greenery on the idyllic shores of the Arabian Gulf, Sofitel Dubai The Palm offers a tropical and...
-
Assistant Front Office Manager
2 weeks ago
Dubai, Dubai, United Arab Emirates Shangri-La Group Full timeAs Assistant Front Office Manager We Rely On You Responsible for all activities of the Front Office as well as other hotel activities relating to the effective and efficient operation of the hotel. Examines the Morning Report for information and accuracy, including status and availability of rooms. Checks with the Front Office Service Leaders to ensure that...
-
Assistant Front Office Manager
2 weeks ago
Dubai, Dubai, United Arab Emirates Shangri-La Group Full timeAs Assistant Front Office Manager We Rely On You Responsible for all activities of the Front Office as well as other hotel activities relating to the effective and efficient operation of the hotel.Examines the Morning Report for information and accuracy, including status and availability of rooms.Checks with the Front Office Service Leaders to ensure that...
-
Front Office Supervisor
2 weeks ago
Dubai, Dubai, United Arab Emirates Hilton Full timeWhat will I be doing?As a Front Office Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments.A Front Desk Supervisor is responsible for supervising the activities that create the first impressions of our Guests and, therefore, must perform the following tasks to the highest...
-
Front Office Shift Leader
2 weeks ago
Dubai, Dubai, United Arab Emirates Marriott International, Inc Full timeJob Number Job Category Rooms & Guest Services OperationsLocation Dubai Marriott Harbour Hotel & Suites, King Salman Bin Abdulaziz Al Saud Street Dubai Marina, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management***Assist staff with expediting problem payments (e.g.,...
-
Front Office Supervisor – PreOpening in Dubai
2 weeks ago
Dubai, Dubai, United Arab Emirates Hommage Hotels Full timeFront Office Supervisor – PreOpening in Dubai | Hommage Hotels CareersDescription:As a Front Office Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A Front Desk Supervisor is responsible for supervising the activities that create the first impressions of our...
-
Front Office Supervisor
1 month ago
Dubai, Dubai, United Arab Emirates Hilton Full timeAt Hilton Dubai Palm Jumeirah, Front Office Supervisor supervises Reception operations to ensure consistently delivered exceptional customer service to Guests, especially as service affects the information provided by Team Members to assist with Guest enquiries. What will I be doing? As Front Office Supervisor, you will supervise Reception operations to...