St. Regis Gardens Director

1 week ago

Dubai, Dubai, United Arab Emirates Marriott International Full time
Job Number
Job Category Rooms & Guest Services Operations
Location The St. Regis Dubai The Palm, Palm Jumeirah, P.O. Box 53809, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Management

JOB SUMMARY


Responsible for assisting in successfully executing all operations in the hotel Operations departments (may include Front Office, Business Center, Recreation/Health Club, Housekeeping, Food and Beverage/Culinary and Engineering/Maintenance) and managing staff.

Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Ensures that standards and procedures are being followed. Leads specific team while assisting with meeting or exceeding property goals.

CANDIDATE PROFILE

Education and Experience

  • High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.
OR

  • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.

CORE WORK ACTIVITIES

Leading Operations Team

  • Ensures that goals are being translated to the team as they relate to guest tracking and productivity.
  • Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.
  • Understands employee and guest satisfaction results and developing game plans to attack need areas and expand on the strengths.
  • Ensures that the team has the capabilities to meet expectations.
  • Leads by example demonstrating self-confidence, energy and enthusiasm.
  • Assists employees in understanding guests' ever-changing needs and expectations, and exceeding them.

Managing Property Operations Function(s)

  • Follows property specific second effort and recovery plan.
  • Publishes all guest satisfaction results in a timely fashion including all guest satisfaction forms, comment cards and guest letters.
  • Takes proactive approaches when dealing with employee concerns.
  • Extends professionalism and courtesy to employees at all times.
  • Communicates/updates all goals and results with employees.
  • Meets semiannually with staff on a one-to-one basis.
  • Assists/teaches the team scheduling against guest and hours/occupied room goals.
  • Performs hourly job functions as needed.

Managing and Monitoring Activities that Affect the Guest Experience

  • Provides excellent customer service by being readily available/approachable for all guests.
  • Takes proactive approaches when dealing with guest concerns.
  • Extends professionalism and courtesy to guests at all times.
  • Responds timely to customer service department request.
  • Ensures all team members meet or exceed all hospitality requirements.

Managing Profitability

  • Assists in performing required annual Quality audit with GM & RD.
  • Ensures a viable key control program is in place.
  • Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.

Conducting Human Resources Activities

  • Interviews and assists in making hiring decisions.
  • Receives hiring recommendations from team supervisors.
  • Ensures orientations for new team members are thorough and completed in a timely fashion.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.

We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Combining timeless glamour with a vanguard spirit, St.

Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world.

Beginning with the debut of The St.

Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service.

We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International.

Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

  • The St. Regis Gardens Executive

    1 week ago

    Dubai, Dubai, United Arab Emirates Marriott International, Inc Full time

    Job Number Job Category AdministrativeLocation The St. Regis Dubai The Palm, Palm Jumeirah, P.O. Box 53809, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management***To assist St Regis Gardens Director set the rules and guidelines. Prepare letters, memos, and other documents...

  • St. Regis Gardens Director

    1 week ago

    Dubai, Dubai, United Arab Emirates Marriott International, Inc. Full time

    Job Category: Rooms & Guest Services OperationsLocation: The St. Regis Dubai, The Palm, Palm Jumeirah, Dubai, United Arab EmiratesSchedule: Full-TimeLocated Remotely? NoRelocation? NoPosition Type: ManagementJOB SUMMARYResponsible for assisting in successfully executing all operations in the hotel Operations departments and managing staff to improve guest...

  • St. Regis Gardens Director

    1 week ago

    Dubai, Dubai, United Arab Emirates Marriott International, Inc. Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation The St. Regis Dubai The Palm, Palm Jumeirah, P.O. Box 53809, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Management JOB SUMMARY Responsible for assisting in successfully executing all operations in the hotel...

  • Butler Valet-st. Regis

    1 week ago

    Dubai, Dubai, United Arab Emirates Marriott International, Inc Full time

    **หมายเลขงาน** **ประเภทของงาน** Rooms & Guest Services Operations**สถานที่** The St. Regis Dubai The Palm, Palm Jumeirah, P.O. Box 53809, Dubai, United Arab Emirates, United Arab Emirates ดูบนแผนที่**ตารางการทํางาน**...

  • Butler Valet-st. Regis

    1 week ago

    Dubai, Dubai, United Arab Emirates Marriott International, Inc Full time

    **رقم الوظيفة** **التصنيفات** Rooms & Guest Services Operations**الموقع** The St. Regis Downtown Dubai, Marasi Drive, Dubai, United Arab Emirates, United Arab Emirates عرض على الخريطة**الجدول الزمني** Full-Time**هل تقع في مكان بعيد؟** N**إمكانية الانتقال إلى موقع...

  • Butler-st. Regis

    1 week ago

    Dubai, Dubai, United Arab Emirates Marriott International, Inc Full time

    Número de Empleo Categoría de Empleo Rooms & Guest Services OperationsUbicación The St. Regis Dubai The Palm, Palm Jumeirah, P.O. Box 53809, Dubai, United Arab Emirates, United Arab Emirates VER EN MAPAHorario Full-Time¿Ubicación remota? N¿Reubicación? NTipo de Posición Non-ManagementComo la propiedad de lujo original, St. Regis continúa...

  • St. Regis Gardens Director

    1 week ago

    Dubai, Dubai, United Arab Emirates The St. Regis Dubai The Palm, Palm Jumeirah Full time

    ResponsibilitiesResponsible for assisting in successfully executing all operations in the hotel Operations departments (may include Front Office, Business Center, Recreation/Health Club, Housekeeping, Food and Beverage/Culinary and Engineering/Maintenance) and managing staff. Strives to continually improve guest and employee satisfaction and maximize the...

  • Accounting Supervisor Jobs in Dubai

    1 week ago

    Dubai, Dubai, United Arab Emirates St. Regis Hotels & Resorts Full time

    Accounting Supervisor Jobs in Dubai | St. Regis Dubai CareersPosition: Accounting SupervisorCheck figures, postings, and documents for accuracy. Organize, secure, and maintain all files, records, cash and cash equivalents in accordance with policies and procedures. Record, store, access, and/or analyze computerized financial information. Classify, code, and...

  • Electrician - The St. Regis Downtown Dubai

    1 week ago

    Dubai, Dubai, United Arab Emirates Marriott International, Inc Full time

    Job Number Job Category Engineering & FacilitiesLocation The St. Regis Downtown Dubai, Marasi Drive, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management***Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform...

  • Director, The Ritz Carlton, The Ritz Carlton Reserve and St. Regis MEA

    1 week ago

    Dubai, Dubai, United Arab Emirates Corporate Full time

    Job DetailsJob Number: Job Category Brand ManagementLocation: Dubai Area Office, Central Park Towers Level, Dubai, United Arab EmiratesSchedule: Full-TimeLocated Remotely: NoRelocation: NoPosition Type: ManagementJob DescriptionThe Director, The Ritz-Carlton, Ritz-Carlton Reserve and St Regis MEA is responsible for the pull-through of Luxury Brand...

  • Butler Valet-st. Regis

    1 week ago

    Dubai, Dubai, United Arab Emirates Marriott International, Inc Full time

    Número de Empleo Categoría de Empleo Rooms & Guest Services OperationsUbicación The St. Regis Dubai The Palm, Palm Jumeirah, P.O. Box 53809, Dubai, United Arab Emirates, United Arab Emirates VER EN MAPAHorario Full-Time¿Ubicación remota? N¿Reubicación? NTipo de Posición Non-ManagementComo la propiedad de lujo original, St. Regis continúa...

  • Butler Valet-st. Regis

    1 week ago

    Dubai, Dubai, United Arab Emirates Marriott International, Inc Full time

    Número de Empleo Categoría de Empleo Rooms & Guest Services OperationsUbicación The St. Regis Dubai The Palm, Palm Jumeirah, P.O. Box 53809, Dubai, United Arab Emirates, United Arab Emirates VER EN MAPAHorario Full-Time¿Ubicación remota? N¿Reubicación? NTipo de Posición Non-ManagementComo la propiedad de lujo original, St. Regis continúa...

  • Hostess - The St Regis Downtown Dubai

    1 week ago

    Dubai, Dubai, United Arab Emirates Marriott International Full time

    Job Number Job Category Food and Beverage & CulinaryLocation The St. Regis Downtown Dubai, Marasi Drive, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYOur jobs aren't just about putting food on the table that our guests will enjoy until they ask for...

  • Hostess - The St Regis Downtown Dubai

    4 weeks ago

    Dubai, Dubai, United Arab Emirates Marriott International Full time

    Job Number Job Category Food and Beverage & CulinaryLocation The St. Regis Downtown Dubai, Marasi Drive, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYOur jobs aren't just about putting food on the table that our guests will enjoy until they ask for...

  • Hostess - The St Regis Downtown Dubai

    3 weeks ago

    Dubai, Dubai, United Arab Emirates Marriott International Full time

    Job Number Job Category Food and Beverage & CulinaryLocation The St. Regis Downtown Dubai, Marasi Drive, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYOur jobs aren't just about putting food on the table that our guests will enjoy until they ask for...

  • Butler Valet-st. Regis

    1 week ago

    Dubai, Dubai, United Arab Emirates Marriott International, Inc Full time

    **Numéro de l'Emploi** **Catégorie d'Emploi** Rooms & Guest Services Operations**Lieu** The St. Regis Dubai The Palm, Palm Jumeirah, P.O. Box 53809, Dubai, United Arab Emirates, United Arab Emirates AFFICHER SUR LA CARTE**Horaire** Full-Time**Situé à distance ?** N**Mutation?** N**Type de Poste** Non-ManagementEn tant que maison de luxe originale, St....

  • Barista - The St Regis Downtown Dubai

    3 weeks ago

    Dubai, Dubai, United Arab Emirates Marriott International Full time

    Job Number Job Category Food and Beverage & CulinaryLocation The St. Regis Downtown Dubai, Marasi Drive, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYComplete opening and closing duties including setting up necessary supplies and tools, cleaning all...

  • Barista - The St Regis Downtown Dubai

    4 weeks ago

    Dubai, Dubai, United Arab Emirates Marriott International Full time

    Job Number Job Category Food and Beverage & CulinaryLocation The St. Regis Downtown Dubai, Marasi Drive, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYComplete opening and closing duties including setting up necessary supplies and tools, cleaning all...

  • Butler-st. Regis

    1 week ago

    Dubai, Dubai, United Arab Emirates Marriott International, Inc Full time

    **Numéro de l'Emploi** **Catégorie d'Emploi** Rooms & Guest Services Operations**Lieu** The St. Regis Dubai The Palm, Palm Jumeirah, P.O. Box 53809, Dubai, United Arab Emirates, United Arab Emirates AFFICHER SUR LA CARTE**Horaire** Full-Time**Situé à distance ?** N**Mutation?** N**Type de Poste** Non-ManagementEn tant que maison de luxe originale, St....

  • Spa Service Expert jobs in dubai

    1 week ago

    Dubai, Dubai, United Arab Emirates The St. Regis Full time

    Spa Service Expert jobs in dubai | The St. Regis careersResponsibilities:Our Spa Specialists take the initiative and deliver a wide range of services to make sure that guests enjoy their experience.Whether promoting Spa services or retail, scheduling reservations and confirming appointments, providing answers about services, checking in guests, or processing...