Service Sales Team Leader

1 week ago

Abu Dhabi, Abu Dhabi, United Arab Emirates Carrier Full time

Country:

United Arab Emirates

Location:

UTS Carrier - Abu Dhabi office

Title:
Service Sales Team Leader

Location:

Abu Dhabi, UAE

Full/Part Time:
Full time

Build a career with confidence


Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come.

From the beginning, we've led in inventing new technologies and entirely new industries.

Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do.


About the role


As a Service Sales Team Leader, you will play a crucial role in driving the success of our service repairs and service agreements business.

You will lead a dynamic team of service sales professionals, overseeing their activities to ensure the achievement of sales targets and the delivery of exceptional service to our clients.

This role requires a strategic thinker with strong leadership skills, a deep understanding of service repairs and agreements, and a passion for driving revenue growth.


Key Responsibilities:

Team Leadership:

  • Lead, motivate, and mentor a team of service sales professionals to achieve individual and team targets.
  • Conduct regular performance reviews, provide constructive feedback, and facilitate ongoing training and development.
  • Responsible for Billing follow up with the team & ensure account recievable are clear.
  • Prepare Monthly, Quarterly forecast.
  • Meets the Plans & forecast commitments.

Sales Strategy:

  • Develop and implement a comprehensive sales strategy to drive service repairs and service agreements.
  • Collaborate with the sales team to identify new business opportunities and build strong relationships with existing clients.

Revenue Growth:

  • Drive revenue growth through the promotion of service solutions.
  • Analyze market trends, customer needs, and competitor activities to identify opportunities for expansion.

Customer Engagement:

  • Work closely with the customer service team to ensure high levels of customer satisfaction.
  • Collaborate with clients to understand their needs and provide tailored service solutions.

Reporting and Analysis:

  • Generate regular reports on team performance, sales metrics, and market trends.
  • Utilize datadriven insights to make informed decisions and adjustments to the sales strategy.

Cross-Functional Collaboration:

  • Collaborate with other departments, such as operations and finance, to ensure seamless service delivery.

Compliance:

  • Ensure adherence to company policies, industry regulations, and ethical standards in all service sales activities.

Requirements:

  • Bachelor's degree in Mechanical Engineering is preferred.
  • Proven experience in service sales, with a focus on service repairs and agreements.
  • At least 35 years of experience in leading a team.
  • Total experience of 10 years and above.
  • Strong leadership skills with the ability to motivate and develop a highperforming team.
  • Excellent communication and interpersonal skills.
  • Analytical mindset with the ability to make datadriven decisions.
  • Knowledge of the industry and market trends.

Benefits
We are committed to offering competitive benefits programs for all of our employees, and enhancing our programs when necessary.

  • International working environment
  • Competitive salary
  • Drive forward your career through professional development opportunities
  • Achieve your personal goals with our Employee Assistance Programme

Our commitment to you
Our greatest assets are the expertise, creativity and passion of our employees.

We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers.

We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation.

We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better.

This is _The Carrier Way_.

Join us and make a difference.

Carrier is An Equal Opportunity/Affirmative
Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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