Civil Autocad Draftsman

2 weeks ago


Dubai, Dubai, United Arab Emirates Al Maidoor Metal Industries LLC Full time

Duties & Responsibilities:

  • Responding promptly to walkin customer inquiries to accurately understand requirements and standards of specification
  • Develop the AutoCAD design for the projects such as Kitchen Cabinets, Wardrobes, Vanities etc.
  • Communicating with Surveyor for measurement at site
  • Coordinating with customers through various channels on the delivery and installation updates
  • Acknowledging and resolving customer complaints at site
  • Arranging the delivery of items to site from the suppliers (justintime)
  • Keeping records of customer complaints, maintenance and works completed
  • Maintaining work completion procedure with delivery note from customer and pictures of project
  • Followup with the prospects for new or upcoming projects
  • Ensure customer satisfaction and provide professional support for maintenance

Requirements**:

  • Certification in Civil AutoCAD
  • Experience in handling customer service and complaints
  • Strong communication skills in Arabic and English
  • Ability to prioritize workload to meet deadlines in a dynamic work environment
  • Presentation skills to communicate suggestions or issues to higher level management
  • Proficiency in working Microsoft Word, Excel, Outlook and Dynamics AX (ERP)
  • Time management

Job Types:
Full-time, Permanent

Salary:
AED3, AED3,500.00 per month

Education:

  • Diploma (preferred)

Experience:

  • Civil Auto

CAD:
2 years (preferred)
Customer Service: 2 years (preferred)

Language:

  • Arabic (preferred)

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