IT Engineering Applications Support Manager

1 week ago


Sharjah, Sharjah, United Arab Emirates WSP Full time

We are WSP - Join us and make your career future ready
Think bigger scale. Think higher profile. Think ground-breaking.

Join WSP, and you'll be at the heart of a team of international experts all dedicated to growing and sharing their expertise and working on projects that transform society for all of us.


WSP Middle East is currently seeking to recruit an IT Engineering Applications Support Manager to lead the IT practice in our UAE office.


Your new role, what's involved?

Engineering Applications & Systems Support

Software Asset Management

  • Effectively manage software assets and licensing, in coordination with IT Service Management teams within the designated regions, ensuring compliance with licensing agreements and optimizing software utilization.
  • Control Enterprise processes for software asset tracking, procurement, and cost optimization.

Support Team Effectiveness

  • Ensure the effectiveness of the Service Desk and support teams, enabling them through the documentation and sharing of knowledge to provide timely and expert assistance to endusers.
  • Liaise between support teams and vendor support channels for escalated or highly complex support needs.

Organizational Governance

  • Collaborate closely with regional stakeholders to understand and address unique support needs and requirements.

Process Optimization

  • Continuously assess and improve engineering support processes, aligning them with Enterprise best practices and evolving business requirements.
  • Identify opportunities for process automation and efficiency gains.

We'd love to hear from you if you have:

  • Bachelor's degree in Information Technology or a related field.
  • Strong understanding of ITIL or similar IT service management frameworks.
  • Exceptional communication, leadership, and interpersonal skills.
  • Proven ability to collaborate effectively with crossfunctional teams and stakeholders.

Preferred

  • Multilingual proficiency (English and Spanish or French preferred).
  • Experience working in a global organization with a diverse workforce.

Job Reference:
WSPME03254

  • Sharjah, Sharjah, United Arab Emirates Cobalt Abu Dhabi Full time

    Our client, a semi government entity, is urgently looking for an Application Engineer who will be working in their newly established office in Sharjah. For this role, you will be primarily responsible for supporting key business critical applications within the organization.Other responsibilities will include but not limited to: Provision, configure,...


  • Sharjah, Sharjah, United Arab Emirates Iconic IT Full time

    The Greenplum DBA will administer the Greenplum infrastructure for the organization, as well as multiple development and test infrastructures. The Administrator will also be involved in advanced support and administer Greenplum cluster providing support for all administrative tasks such as user management, security planning and implementation, backups, disk...

  • IT Support Engineer

    1 week ago


    Sharjah, Sharjah, United Arab Emirates Dmcdubai Full time

    We're recruiting 'IT Support Engineer' for one of our client based in Sharjah, UAE.Job Description:In this role, we're looking for someone who is responsible to m anage and monitor all installed systems and infrastructure. Key Responsibilities:Install, configure, test and maintain operating systems, application software and system management...


  • Sharjah, Sharjah, United Arab Emirates Jobtrack Management Services Full time

    FEMALE APPLICATION ENGINEER - HVAC Jobs in Sharjah, UAE by Jobtrack Management Services | FEMALE APPLICATION ENGINEER - HVACJobtrack Management Services - Sharjah, UAE Posted In 17/3/2016 Apply For JobApplicants 31 Views 6588 Job Description FEMALE APPLICATION ENGINEER - HVACSHARJAH / AED 7,000 + ANNUAL BENEFITSA leading HVAC Manufacturing & Distribution...


  • Sharjah, Sharjah, United Arab Emirates Jobtrack Management Services Full time

    WESTERN EDUCATED APPLICATION ENGINEER HVAC WESTERN EDUCATED APPLICATION ENGINEERHVACSHARJAH / EXCELLENT PACKAGE + ANNUAL BENEFITSA leading HVAC Manufacturing & Distribution Group seeks to hire an HVAC Application Engineer. Candidates with a Degree/Diploma in Mechanical Engineering and minimum 2-3yrs of experience in Selection, Designing, Validation and...

  • IT support engineer

    1 week ago


    Sharjah, Sharjah, United Arab Emirates Decision Management Consultants Full time

    Manage and monitor all installed systems and infrastructure.Install, configure, test, and maintain operating systems, application software, and system administration tools.Proactively ensure the highest levels of systems and infrastructure are available.Monitor and test application performance to detect any potential weaknesses, identify possible solutions,...


  • Sharjah, Sharjah, United Arab Emirates Siemens Energy Full time

    Technical Support Engineer Jobs In Sharjah | Siemens EnergyApply Also Supply Chain Manager Jobs In Sharjah | PIPECARE GroupTechnically responsible for the support of the Mechanical systems for Large Siemens Gas Turbines in Middle East Region and will be part of regional Service Engineering. Will provide technical support for our customers in Middle East...


  • Sharjah, Sharjah, United Arab Emirates Global IT Search Pvt Ltd Full time

    Key Results / Accountabilities / Performance Measures(helps to define purpose of job)Lead Steel & Metal Fabrication process by involving in constructability reviews/ Fabrication strategies, technical support on Fabrication requirements including design, delivering workpacks, managing materials, finalizing weekly progress, supporting procurement requirements,...

  • Mep Manager

    1 week ago


    Sharjah, Sharjah, United Arab Emirates ENMAA ENGINEERING CONSULTANTS Full time

    Developing the proposed strategic plan for the department and contributing to its development, as well as preparing and monitoring the execution of operational plans to ensure their alignment with management objectives. Designing, implementing, and improving electrical facilities and systems for commercial, industrial, and utility purposes. Performing...


  • Sharjah, Sharjah, United Arab Emirates Orion Engineering Services Full time

    Responsibilities: Undertake and Check strength, fatigue and ultimate analysis of fixed and floating offshore structures Undertake hand calculations to supplement and refine analysis package generated code checks and structural behaviors. Undertake Life Extension and Risk Based Inspection Tasks Effective communication of results and conclusions to clients,...


  • Sharjah, Sharjah, United Arab Emirates Citytech Software DMCC Full time

    IT Application Manager Jobs In Sharjah | Citytech Software DMCCJob DescriptionIT Application Manager ( Arabic Speaking)SkillsMin of 12 years of experience in computer software development, management and planning workAbility to design systems and guide on technical stack and roadmap3yrs+ of Business User facing experience, with sensitivity and commitment to...


  • Sharjah, Sharjah, United Arab Emirates Demind Firma Management Full time

    IT Support Technician / Engineer Jobs In Sharjah |Demind Firma ManagementAbout the jobThe IT Support maintains the computer networks of all types of organizations, providing technical support and ensuring the whole company runs smoothly. IT Support monitors and maintains the company computer systems, installs, configure hardware software, networks and solves...


  • Sharjah, Sharjah, United Arab Emirates Dicetek LLC Full time

    IT Support Jobs In Sharjah | Dicetek LLCApply Also Digital Marketing Manager Jobs In Sharjah | MoyynAdvanced knowledge of database maintenance and system security.Ability to keep up with technical innovation and trends in IT support.Exceptional interpersonal and communication skills.Apply AlsoRecruitment Specialist Jobs In Abu Dhabi | Reyada Home...

  • System Engineer

    1 week ago


    Sharjah, Sharjah, United Arab Emirates Asterix Communications Full time

    MAJOR FUNCTIONSPrimary responsibility will be administering the cloud platform (Microsoft Azure) including IaaS, PaaS, and SaaS solutions.Responsibilities include, but are not limited to:Provisioning, deployment, backup, patching, upgrading, etc.Administering the Office 365 ecosystem including Microsoft Licensing, Exchange Online, Teams, SharePoint Online,...

  • Document Controller

    1 week ago


    Sharjah, Sharjah, United Arab Emirates Capital Engineering Consultants Full time

    Document ControllerLocation: Sharjah, UAEJob Description:As a Document Controller at Capital Engineering Consultancy, you will be responsible for managing and controlling project documentation to ensure accuracy, completeness, and compliance with established standards and procedures.Your primary responsibilities will include: Implementing document control...

  • QA/qc Manager

    1 week ago


    Sharjah, Sharjah, United Arab Emirates Prestige Engineering L.L.C Full time

    SUMMARY:QA/QC Manager is responsible to ensure all QA/QC/Welding/NDE activities are meets acceptable quality standards. He also responsible to improve the internal processes to ensure higher quality products.JOB CONTENT:Manage Complete QA/QC functions up to the satisfaction of customer Purchase order and codes and Standards.Preparation, verification and...

  • IT Support Engineer

    1 week ago


    Sharjah, Sharjah, United Arab Emirates FAST LANE AUTO SERVICE COMPANY LIMITED Full time

    Transfer data from paper formats into database systems Type in data provided directly from customers or other parties Create and manage spreadsheets with large numbers of figures Verify data by comparing it to source documents Produce reports Retrieve data as requested Perform regular backups to ensure data preservation Sort, organize and store...

  • Dot Net Support

    1 week ago


    Sharjah, Sharjah, United Arab Emirates Information System Associates Full time

    Job descriptionNet Product Support Job Description:Basic Traits: Problemsolving skills successful production support engineers excel at resolving problems encountered by users, whether these require only quick fixes or major collaborative efforts across various departments Technical expertise Regardless of their industry, all support engineers have a deep...


  • Sharjah, Sharjah, United Arab Emirates American University of Sharjah Full time

    Bachelor's degree in computer science, computer engineering, Information Technology, or related field.A minimum of 15 years of relevant experience in enterprise applications and digital transformationProven experience in a senior leadership role overseeing enterprise applications and digital services.Exceptional strategic thinking and problem-solving skills,...


  • Sharjah, Sharjah, United Arab Emirates American University Of Sharjah Full time

    Bachelor's degree in computer science, computer engineering, Information Technology, or related field. A minimum of 15 years of relevant experience in enterprise applications and digital transformation Proven experience in a senior leadership role overseeing enterprise applications and digital services. Exceptional strategic thinking and problem-solving...