Receptionist
2 weeks ago
We are seeking a highly motivated and customer-oriented individual to join our team as a
Receptionist
at our luxurious ladies beauty center. The receptionist will be the first point of contact for our clients and will play a crucial role in providing exceptional customer service.
Responsibilities:
- Greet and welcome clients with a friendly and professional demeanor.
- Provide information about our services, treatments, and packages to clients in a knowledgeable and courteous manner.
- Schedule appointments, maintain the booking system, and ensure accuracy of client information.
- Maintain a clean and organized reception area, ensuring it is presentable at all times.
- Coordinate with beauty therapists and stylists to ensure smooth flow of appointments.
- Handle financial transactions, including processing payments and issuing receipts.
- Maintain inventory of beauty products, supplies, and retail items, and assist with product sales.
- Maintain client records and ensure confidentiality of sensitive information.
- Assist with general administrative tasks, such as filing, data entry, and managing correspondence.
- Collaborate with the management team to develop and implement strategies for improving customer service and overall operational efficiency.
Requirements:
- Proven experience in a customer service or receptionist role, preferably in a beauty or wellnessrelated establishment.
- Excellent interpersonal and communication skills, with a friendly and approachable attitude.
- Strong organizational skills and attention to detail to manage appointments and administrative tasks efficiently.
- Proficient computer skills, including experience with booking software (Fresha) and MS Office suite.
- Ability to multitask and handle a high volume of client interactions in a fastpaced environment.
- Professional appearance and grooming, reflecting the image and values of our ladies beauty center.
- Flexibility to work evenings, weekends, and holidays, as needed.
- Knowledge of beauty products and treatments is a plus.
- Social Media Skills is a plus
Benefits:
We offer a competitive salary and benefits package, including health insurance, paid time off, and discounts on beauty services and products.
As part of our team, you will have the opportunity to grow and develop your skills in a dynamic and supportive environment.
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