Customer Service

1 week ago


Dubai, Dubai, United Arab Emirates PureBorn Baby Care Requisites Trading Full time

ABOUT THE COMPANY
PureBorn, established in 2016, is a globally recognized eco-friendly family care brand with a presence in over 25 countries.

Committed to sustainability and quality, PureBorn offers a comprehensive range of products that support parents in providing the best for their little ones.

Our mission is a create a positive impact on both families and the planet by maintaining the highest standards of quality, safety, and environmental responsibility.

Join PureBorn in our journey to make mindful choices that contribute to a healthier, happier world for generations to come.


POSITION OVERVIEW

KEY RESPONSIBILITIES


Maintain a detailed spreadsheet documenting every enquiry, including the platform it was received on, and the status of the enquiry.

Respond promptly to customer enquiries with accurate information and assistance.

Liaise with other team members to ensure timely resolution of customer issues.

Maintain a high level of professionalism and customer service at all times.

Continuously review and improve customer service processes to enhance efficiency and customer satisfaction.

Collaborate with the marketing team to ensure consistency in brand messaging across all customer interactions.

REQUIREMENTS
Must be an Arabic Speaker.

Proven experience in customer service and administration roles.

Proficient in Google sheet

Exceptional organizational skills with the ability to manage multiple tasks simultaneously.

Excellent written and verbal communication skills.

Strong attention to detail and accuracy.

Ability to work independently and as part of a team.

Positive attitude and willingness to learn.

Flexibility to adapt to changing priorities and customer needs.

Experience with customer relationship management (CRM) software is a plus.
  • Customer Service

    1 week ago


    Dubai, Dubai, United Arab Emirates TOP H SERVICE Full time

    We Are A cleaning company looking for a Arabic Male who has experienceas a customer service:Customer service representatives help customers with complaints and questions, give customers information about products and services, take orders, and process returns. By helping customers understand the product and answering questions about their reservations, they...


  • Dubai, Dubai, United Arab Emirates BFV Service GmbH Full time

    JOB DETAILSA well established IT Support Services company is looking for an experienced Customer Service Representative to join their team on a full-time basis. You will be joining a team of 5 Customer Service Advisors providing advice on computer repairs and sales enquiries.Responsibilities:Handling incoming customer queriesResolving issues to management...


  • Dubai, Dubai, United Arab Emirates Air Charter Service Full time

    Ready for take off? Join Air Charter Service for a career in aviation.Working at Air Charter Service has so many different faces and one thing is for sure, there is never a dull moment. If you enjoy working with people in a dynamic environment, join usAs a Air Charter Service Customer Service Agents you will play a vital role in our airport operation and...


  • Dubai, Dubai, United Arab Emirates CNH SERVICE DMCC Full time

    Attractive Commission Structure AvailableWe are looking for a well-spoken Telesales / Customer Service Representative with Own Visa (Only Female) to be responsible for sales over the telephone. The telesales Executive's responsibilities include contacting potential customers, focusing on customer needs to close & achieve target sales, and documenting...


  • Dubai, Dubai, United Arab Emirates BFV Service GmbH Full time

    Select how often (in days) to receive an alert:Associate Manager, Customer Service-GEM Asia5282Supply ChainDubai, AE For over 75 years, BIC has been creating ingeniously simple and joyful products that are a part of every heart and home.As a member of our team, you'll be a part of reigniting a beloved brand as we continue to reimagine everyday essentials in...


  • Dubai, Dubai, United Arab Emirates Al Fares Cargo Service & Clearance Full time

    Provides help and advice to customers about available services. Work closely with the team to oversee daily cargo requests and operations Proactively recommend improvements to increase sales performance Investigates and solve customers' problems whilst working closely with the Head of Business Development.SkillsProfessional Requirements: Bachelor's degree or...

  • Customer Service

    1 week ago


    Dubai, Dubai, United Arab Emirates Future-Company Full time

    Responsibilities: Maintain a good relationship between customers and the company. Provide detailed information about the products and services offered to the customers. Communicate effectively with the customer support team. Propose potential products or services to top management to gather customer information and analyze customer needs. Achieve sales...

  • Customer Service

    1 week ago


    Dubai, Dubai, United Arab Emirates Al Nism Management Full time

    We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.Customer...

  • Customer Service

    1 week ago


    Dubai, Dubai, United Arab Emirates QAM Healthcare Full time

    Keep records of customer interactions, process customer accounts and file documents Providing introductory information to new customers. Responsible for engaging with customers on behalf of their company. Ensuring that customers are satisfied with products or services. Letting customers or clients know about additional products or services. Troubleshooting...

  • Customer Service

    1 week ago


    Dubai, Dubai, United Arab Emirates Travel Tech Co Full time

    We are looking for a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service and support to our clients.Responsibilities: Resolving customer issues and complaints to ensure satisfaction Providing accurate product and service...

  • Customer Service

    1 week ago


    Dubai, Dubai, United Arab Emirates AL CAREER CONSULTANCY Full time

    Customer service representatives should be able work in a paced environment. They handle customer inquiries and high call volumes while ensuring customers feel valued and heardResponsibilityJob Purpose Supports and assures the Customer Service Team s highly professional interactions with customers associated with their order processing, complaint...

  • Customer Service

    1 week ago


    Dubai, Dubai, United Arab Emirates Masar Al Ameen Group Full time

    Role DescriptionLooking for Female Customer Service Representatives. The customer service representative will be responsible for interacting with clients and dealing with customer queries and complaints. The representative will also be responsible to understand and anticipate customer needs in order to provide them with the best possible...

  • Customer Service

    1 week ago


    Dubai, Dubai, United Arab Emirates Masar al Ameen Real Estate - MARE Full time

    Role DescriptionThe customer service representative will be responsible for interacting with clients and dealing with customer queries and complaints. The representative will also be responsible to understand and anticipate customer needs in order to provide them with the best possible experience.LanguagesEnglishArabicQualifications Strong communication...

  • Customer Service

    1 week ago


    Dubai, Dubai, United Arab Emirates MMQ EVENTS Full time

    URGENT HIRINGEXPERIENCED / FRESHERS CAN APPLYCustomer Service + Hr ExecutiveMaintaining a positive, empathetic, and professional attitude toward customers at all times. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Keeping records...

  • Customer Service

    1 week ago


    Dubai, Dubai, United Arab Emirates KBA Full time

    Job Summary:Responsibilities: Provide accurate and helpful information to customers regarding product and service inquiries, billing, and other issues Resolve customer complaints and issues with empathy and efficiency Escalate customer complaints and issues to the appropriate department when necessary Keep accurate records of customer interactions and...

  • Customer Service

    1 week ago


    Dubai, Dubai, United Arab Emirates TF MARKETING FZE LLC Full time

    Department: Customer ServiceEmployment Type: Full-timeAbout Us:We are a fast-growing e-commerce brand offering a wide range of high-quality products to an international customer base. Our customers are at the heart of our mission, and we are committed to providing them with an outstanding experience. As part of our expansion into the Gulf Cooperation Council...

  • Customer Service

    1 week ago


    Dubai, Dubai, United Arab Emirates GDS Takeaway LLC Full time

    Main Job Duties and Responsibilities- deal directly with customers either by telephone, electronically or face to face- respond promptly to customer inquiries- handle and resolve customer complaints- obtain and evaluate all relevant information to handle product and service inquiries- provide pricing and delivery information- perform customer verification-...

  • Customer Service

    1 week ago


    Dubai, Dubai, United Arab Emirates Ideal business hub Full time

    Immediate opening Joining on 1st September or before._ Deliver a high level of customer service, displaying excellent language skills per client, for example, Bilingual in English or Arabic, written and oral. Ensure that a high level of quality standard and attention to detail is applied throughout and that the correct information is obtained from the...

  • Customer Service

    1 week ago


    Dubai, Dubai, United Arab Emirates B&L Company Full time

    Customer Services & Operations ExecutiveJob Description:We are looking for a dynamic and enthusiastic individual to join our team as a Customer Services & Operations Executive for an e-commerce business based in Dubai. In this role, you will be responsible for managing and executing day-to-day operations, while also providing excellent customer service to...

  • Customer Service

    1 week ago


    Dubai, Dubai, United Arab Emirates roomyfinder Full time

    RoomyFinder, a leading online platform for rental property listings, is seeking a dedicated and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative at RoomyFinder, you will be responsible for delivering exceptional service to our users, helping them with their inquiries, and resolving any...