Global Travel: Account Executive

2 weeks ago

Dubai, Dubai, United Arab Emirates Diageo Full time

Job Description:

  • Diageo Global Travel brings Diageo's international portfolio of alcoholic and nonalcoholic brands to consumers in travel retail. Travel retail represents the unique shopping spaces and duty free options active in airports and dedicated duty free sites all over the world. Global Travel also serves the airline and cruise ship community for on board purchases and in bar experiences. The business brings exclusive brand extensions and limited editions to travellers as well as inairport experiences including luxury shop in shops and immersive popups.


Global Travel is a brand building marketplace, with a consumer in a different mindset, captive, shopping with a different lens to the ordinary.

A showcase opportunity enabling brands like Johnnie Walker to reach the No.1 whisky spot and our single malts to become the rare liquid gift or treat for shoppers in transit.

Travel Retail is the home of gifting Gifts for self and others, for holiday moments, festive occasions and souvenirs with a sense of occasion and place.


We have recently redefined our ambition and strategy and are designing a future for our business where we lead the Total Beverage Alcohol category to become the most dynamic and fastest growing category in Global Travel, while accelerating Diageo to become the number one partner for our customers, through luxury brand building underpinned by our scale.

We will do this by reaching more travellers, converting more of them to purchase both in store and online and thirdly increasing the value of their spend.


  • Working in Diageo Global Travel gives you a career experience like no other, touching all four corners of the world. We are a driven, agile, diverse and truly internationall team, based across 17 countries with our market HQ in London. People are a key enabler to deliver our strategy, and as part of investing behind our strategy we expanding our team.

Context/Scope:


The Account Executive role in MENA will have the main responsibility of running the end to end process together with Account Managers for Travel Retail and Domestic Market.


This is a hybrid role, involved in developing our standards in Travel Retail with each account manager of the region as well as having the opportunity to do the same in the unique local Market of UAE.


You will ensure our standards are being delivered in terms of promotions and activations, as well as an end-to-end management of innovation.

Understanding the opportunities in the market, timelines to launch, price gaps, communication with customer and distributors (in partnership with AMs) and accurate evaluation of the innovation performance will be key.

Market Complexity


The role requires the Account Executive to live by the Diageo Leadership Standards every day in order to manage a fast-moving multi-cultural business.

The business operates within a very ambiguous environment with complex market conditions, customers & consumers and this role will be extremely important to be connected with Account Managers and ensure the business is in the right direction and maximizing every opportunity.


Top Accountabilities- Great forecasting skills, across all metrics: depletions, shipments, stocks control and budget as Trade Spend & A&P- Regular audits & reviews of distributor customer performance vs.

the agreed commercial scorecard/JBP.- Holding the customers to account & agreeing action plans to close the gaps together with the Account Manager- Analysing promotional strategies and deriving insights from the data to determine future activity- Partnering with Customer Marketing & Commercial to deliver against the activation plans within the customer and interpreting the return on investment associated with the execution (M&ES) ; ensuring we continue to optimise our A&P and TS investment- Leading the innovation/NPD agend.

- Accurate and timely approval of rebates, invoice claims and deductions- Build trade plans that delight our local consumers at the POP and to deliver category growth and increasing Diageo share- Ensure complete compliance & governance for all projects is in place & relevant SOAs/Policies adhered to without question

Qualifications and Experience Required:

  • Previous experience in Commercial/Sales, preferably within an FMCG company and/or and international role
  • Fluent in English
  • Ability to generate and interpret consumer insights.
  • Highly analytical and data literate
  • Ability to understand and evaluate the profit impact of actions.
  • Excellent communication and relationship building skills.
  • Naturally inquisitive, selfmotivated and results oriented
  • Highly passionate about our brands, values & purpose.
Our purpose is to celebrate life, every day, everywhere. And creating an inclusive culture, where everyone feels valued and listened to, is a crucial part of this.

We believe the most inclusive and diverse culture makes for a better business and a better world.

We know that for our business to thrive and for Diageo to realize its a

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