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Laundry Supervisor
1 week ago
A Laundry Supervisor is responsible for managing overall daily operations of the Laundry Room to deliver an excellent Guest and Member experience while ensuring quality controls and guest inquiries.
What will I be doing?
As a Laundry Supervisor, you are responsible for managing overall daily operations of the Laundry Room to deliver an excellent Guest and Member experience.
A Laundry Supervisor will also be required to ensure quality controls are in place and manage customer service inquiries.Specifically, you will be responsible for performing the following tasks to the highest standards:
- Manage overall daily operations of the Laundry Department
- Ensure quality controls are in place for all laundry processes, rejecting any exceptions
- Maintain cleanliness of the laundry area
- Train, develop, and appraise the laundry team
- Ensure linen and housekeeping supplies are ordered and controlled in line with Business and Events
- Carry out stock takes
- Ensure par stocks are maintained
- Take receipt of stock and ensure safe storage
- Manage customer service issues quickly and effectively
- Oversee the issuing of linen via a requisition system
- Ensure team members adhere to all Health and Safety Regulations
- Carry out any other reasonable task set by the hotel's management
What are we looking for?
A Laundry Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members.
- Good organizational and planning skills
- Good communication skills
- Previous hotel or leisure sector experience
- Previous experience at the Supervisory level
What will it be like to work for Hilton?
The future of hospitality is bright at Hilton: a leading global hospitality company with a diverse portfolio of world-class brands.
Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more than 100-year history.
Hilton is proud to have an award-winning workplace culture, and we are consistently named among one of the World's Best Workplaces.
We support the mental and physical wellbeing of all Team Members, so they can Thrive, thanks to innovative programs and benefits such as workplace flexibility, career growth and development, and our Go Hilton Team Member Travel discount program.
Hilton prioritizes understanding and integrating our Team Members' unique perspectives and voices-along with those of our Guests, Owners, Suppliers, and Partners-to cultivate a diverse and inclusive environment for all.
Check out the Hilton Careers blog and Instagram to learn more about what it's like to be on Team Hilton-
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