![The Secret of Happiness Cafe](https://media.trabajo.org/img/noimg.jpg)
Barista/shift Supervisor
2 weeks ago
- Analyse service quality and customer satisfaction.
- Conduct staff performance assessment process.
- Contribute to innovation process within own scope of work in the business unit.
- Develop and motivate team members through capability development.
- Facilitate compliance with legislative and regulatory requirements.
- Foster service innovation.
- Identify and establish internal and external stakeholder relationships.
- Implement loss/risk prevention.
- Lead team to implement change.
- Manage and implement business continuity plans.
- Manage compliance with food and beverage hygiene policies and procedures.
- Manage cost and quality controls.
- Manage crisis situations.
- Manage customer service.
- Manage food and beverage operations.
- Manage site/outlet and equipment maintenance.
- Manage training.
- Participate in dispute resolution.
Application Question(s):
- Can you join immediately?
- How many years of experience do you have in Specialty Coffee?
- What is your expected salary?
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