IT Support Engineer

1 week ago


Dubai, Dubai, United Arab Emirates Zapegg Full time

Zapegg Tax Consultant is seeking an experienced IT Support Engineer to join our team in Dubai, United Arab Emirates (UAE).

We have two openings for this role, and we welcome applicants with 2 to 8 years of relevant experience.

Job Description:


The IT Support Engineer will be responsible for providing deskside support, ensuring smooth operation of IT systems, and maintaining high standards of service delivery.

The ideal candidate will have hands-on experience with Windows 10, Outlook, Exchange, Active Directory, and Office 365, as well as a good understanding of ITSM tools and ITIL processes.


Responsibilities:
Provide deskside support with a minimum of 2 years of hands-on experience.
Demonstrate good knowledge of Windows 10, Outlook, Exchange, and Active Directory.
Handle printers and IP phones with hands-on experience.
Stay updated with the latest industry trends and technologies to enhance IT support capabilities.
Utilize ITSM tools and have a basic understanding of ITIL processes.

Administer Google Suite (Workspace).Respond to and resolve all assigned calls within the prescribed SLA.Manage your own workload, diagnose, and fix hardware and software issues on end-user systems.

Ensure compliance with service levels for end-user support.
Collaborate with third parties to resolve various technical issues.
Update the Call Management System with progress and resolution details.
Be accountable for software installation, IT asset management, printer service, and LAN connectivity.

Desired Candidate Profile:
Minimum 2 years of experience as an IT support engineer.
Bachelor's degree in Computer Science, Information Technology, or a related field.
Proficiency with Microsoft Office Suite, Windows operating systems, and other commonly used software applications.
Strong problem-solving and critical thinking skills.
Excellent communication and interpersonal skills.
Ability to work independently and as part of a team.
Attention to detail and accuracy.
Ability to prioritize and manage multiple tasks simultaneously.
Willingness to continuously learn and adapt to new technologies and processes.
Strong interpersonal communication skills.
Ability to make complex information accessible to both technical and non-technical audiences and all levels of management.

Join Zapegg Tax Consultant in Dubai and be part of a dynamic team committed to providing exceptional IT support services.

Apply now to enhance your career with us.
#J-18808-Ljbffr

  • Dubai, Dubai, United Arab Emirates IT Max Global Full time

    "As an Application Support Engineer, you will be responsible for providing technical support and troubleshooting assistance to our VIP clients for various software applications. You will work closely with our development and operations teams to ensure the smooth functioning of our applications and timely resolution of any issues that may...


  • Dubai, Dubai, United Arab Emirates IT Max Global Full time

    "As an Application Support Engineer, you will be responsible for providing technical support and troubleshooting assistance to our VIP clients for various software applications. You will work closely with our development and operations teams to ensure the smooth functioning of our applications and timely resolution of any issues that may...


  • Dubai, Dubai, United Arab Emirates Brilyant IT Solutions Pvt. Ltd. Full time

    We're currently seeking a talented and experienced Desktop Support Engineer to join our dynamic team. If you're passionate about delivering top-notch IT support and have relevant experience, we want to hear from you.Responsibilities:End-User Equipment Support:Install, configure, troubleshoot, maintain, and decommission IT assets, including laptops, printers,...


  • Dubai, Dubai, United Arab Emirates The Chemical Engineer Full time

    £70 to £115,000PADubaiTax Free Accommodation Allowance, Healthcare and TravelA Risk Engineer with a background in Conventional Power and/or Renewables is needed to join this world leader in international Insurance in the UAE. They provide insurance services to high-risk / high hazard sectors including energy, chemicals, marine, mass transport and power.The...


  • Dubai, Dubai, United Arab Emirates The Chemical Engineer Full time

    £70 to £115,000PADubai Tax Free+ Accommodation Allowance, Healthcare and TravelA Risk Engineer with a background in Conventional Power and/or Renewables is needed to join this world leader in international Insurance in the UAE. They provide insurance services to high-risk / high hazard sectors including energy, chemicals, marine, mass transport and...


  • Dubai, Dubai, United Arab Emirates L - DIVISION SUPPORT & SERVICES Full time

    L - DIVISION SUPPORT & SERVICES recrute:Safran est un groupe international de haute technologie opérant dans les domaines de l'aéronautique (propulsion, équipements et intérieurs), de l'espace et de la défense. Sa mission : contribuer durablement à un monde plus sûr, où le transport aérien devient toujours plus respectueux de l'environnement, plus...


  • Dubai, Dubai, United Arab Emirates The Chemical Engineer Full time

    £65 to £110 K + housing allowanceInsurance riskCompanyOur client is a leading player in the International high hazard Insurance sector where it is involvedIn cover associated with a variety of sectors including oil and gas, refining, petrochemicals, LNG, metals, and mining, maritime, mass- transport and so on. The organisation's Gulf hub is enjoying...

  • IT Support

    1 week ago


    Dubai, Dubai, United Arab Emirates IT Corner Full time

    Job descriptionOur company is looking for IT Support with the following skills; Based in Abu Dhabi Experience minimum 5 years of computers and end users support ex. Desktops/Laptops/Telephone system/Network) Experience in deploying and maintaining Windows Server Presentable with good English command Reporting Skills Self-Managed and Motivated Valid Visit...


  • Dubai, Dubai, United Arab Emirates Techsoft & Digital IT Group Full time

    Responsibilities- keep computer systems running smoothly and ensure users get the maximum benefit from them- monitor and maintain computer systems and networks- talk staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues- troubleshoot system and network problems, diagnosing and solving...

  • Senior Refinery

    1 week ago


    Dubai, Dubai, United Arab Emirates The Chemical Engineer Full time

    £65 to £110 K Tax Free + Benefits + Accommodation AllowanceDubai / Abu DhabiDownstream Insurance RiskOur client is a global insurance player enjoying a truly worldwide presence and significant market share within the high hazard sectors. The business provides significant support to the onshore energy, power, utility, andchemical sector in EMEA from its...

  • IT Support Engineer

    1 week ago


    Dubai, Dubai, United Arab Emirates VaporVM Full time

    IT Support Engineer | VaporVM DubaiVaporVM is a rapid-growth global technology company that helps enterprises reimagine their businesses for the digital age. We have a rich history of helping Fortune 500 companies to provide IT consulting services primarily focused on Data Analytics, DevOps, Cyber Security, Application Modernization, and Managed Services.IT...

  • IT Support Engineer

    1 week ago


    Dubai, Dubai, United Arab Emirates Asterix Communications Full time

    D-ploy IT Support Engineer Job DescriptionD-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA. We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships...

  • IT Support Engineer

    1 week ago


    Dubai, Dubai, United Arab Emirates Fquo Full time

    Full time | Final Quotient | United Arab Emirates Posted On 05/19/2019 Job Information FMCG/Foods/BeverageWork Experience5+ yearsCityDubaiState/ProvinceUAE338300 Job DescriptionThe primary purpose of an IT Support Engineer is to manage, administer and provide support to internal clients.Manage, administer and provide support for integration between Point of...

  • Engineering Support

    1 week ago


    Dubai, Dubai, United Arab Emirates MVP Tech GT LLC Full time

    JOB SUMMARY:Provides all support activities to sales (pre-sales); handles all preparatory and scheduling activities for projects execution. Responsible for all sourcing and procurement activities for the different projects. Provides reporting on projectsprogress.KEY RESULTS AREAS (RESPONSIBILITIES):Support sales through preparing sales quotes and bids;...

  • Support Engineer

    1 week ago


    Dubai, Dubai, United Arab Emirates OPSWAT Full time

    OPSWAT is a global cyber security company providing solutions for enterprises since 2002 to identify, detect, and remediate advanced security threats from data and devices coming into and out their networks. Trusted by over 1,000 organizations worldwide and with over 30 anti-malware engines, 100+ data sanitization engines and more than 25 technology...


  • Dubai, Dubai, United Arab Emirates Jama Software Full time

    Technical Support Engineer | Jama Software DubaiJama Connect is the #1 Rated Requirements Management Software and Proven Requirements Traceability Solution. Jama Software enables teams to manage product requirements and enable Live Traceability across the development process, proven to reduce cycle times and improve product quality.Jama Software is focused...

  • 2 Nos

    1 week ago


    Dubai, Dubai, United Arab Emirates Civil Engineer Full time

    Experience:With Minimum 7 to 10 years UAE experience in building construction Should be able to execute the Project Independently. Familiar with finishing works.Education:Must be Civil Engineering Degree holders.Location:DubaiAt Informer , your safety is our priority. Please be vigilant and follow these tips to avoid scams:Verify Employer Details: Always...

  • Support Engineer

    1 week ago


    Dubai, Dubai, United Arab Emirates Dice Full time

    Job Alert: Stay updated with the latest job opportunities via email. Simply enter a valid email address to receive job alerts. Minimum of five years' experience in Engineering/Field Service role At least two years' experience working directly with customers in Engineering/Field Service role Ability to handle multiple projects daily If you are...


  • Dubai, Dubai, United Arab Emirates Candor FZE Full time

    Job details Here's how the job details align with yourprofile . Pay AED4,000 - AED6,000 a month Job type Full-time Permanent Location Dubai Full job descriptionRole DescriptionThis is a full-time on-site role for a Technical Support Engineer at Candor. As a Technical Support Engineer, you will be responsible for troubleshooting and providing technical...


  • Dubai, Dubai, United Arab Emirates BOEING Full time

    Benefits:23 days plus UK public holidays and a Winter Break between Christmas and New Year (3-4 days)Company Incentive Plan (bonus)Pension Plan with up to 10% employer contributionShort Term Sickness: 100% pay for the first 26 weeksLong Term Sickness: 66.67% of annual salary from the 27th week6x annual salary life insuranceLearning Together Programme to...