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Automotive Service Manager
1 week ago
EVS Dubai, where we're leading the charge in revolutionizing the automotive industry with electric vehicles. We are seeking a dynamic and experienced
Service Manager (Arabic Speaker) to join our team in the automotive industry.
As a key member of our organization, you will be responsible for overseeing the service department's operations and ensuring the highest level of customer satisfaction.
Key Responsibilities:
- Manage the daily operations of the service department, including supervising staff, scheduling, and workflow optimization.
- Ensure that all service processes adhere to company standards and procedures.
- Develop and implement strategies to enhance customer satisfaction and retention.
- Monitor service performance metrics and implement corrective actions as needed.
- Collaborate with other departments to improve overall business performance.
- Handle customer escalations and resolve issues in a timely and effective manner.
- Stay updated on industry trends and technologies to drive continuous improvement.
Requirements:
- Bachelor's degree in Business Administration, Automotive Engineering, or related field.
4-5 years of experience in a similar role within the automotive industry in the UAE.
-
Fluency in Arabic and English is required
:
- Strong leadership and communication skills.
- Excellent problemsolving abilities and attention to detail.
- Ability to thrive in a fastpaced and challenging environment.
Benefits:
- Good salary with opportunities for advancement.
- Health insurance coverage.
- Paid time off and holidays.
Pay:
AED3, AED6,000.00 per month
Experience:
Automotive Service Manager: 1 year (required)
Language:
- Arabic (required)
- English (required)
Location:
- Dubai (required)
Willingness to travel:
- 100% (required)
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