Salon Section Supervisor

1 week ago


Dubai, Dubai, United Arab Emirates Grand Flora Group of Companies Full time

Salon Section Supervisor**
Position Overview:We are seeking an experienced and motivated Salon Section Supervisor to lead and oversee the daily operations of our salon's various sections, ensuring exceptional customer service, efficient workflow, and a positive work environment.

The Salon Section Supervisor will play a critical role in managing a team of talented professionals and contributing to the overall success of our salon.


Responsibilities:

Team Leadership:

  • Lead, mentor, and motivate a team of hairstylists, colorists, estheticians, and other salon professionals within designated sections.
  • Provide guidance, feedback, and coaching to team members to enhance their skills, performance, and customer interaction.
  • Foster a collaborative and supportive atmosphere, promoting teamwork and professional growth.

Operations Management:

  • Oversee daily salon operations, ensuring smooth and efficient workflow across various sections.
  • Schedule and allocate staff resources effectively to meet client demand and maintain optimal staffing levels.
  • Monitor and manage appointment schedules, ensuring timely service delivery and adherence to customer appointments.

Customer Service Excellence:

  • Uphold high standards of customer service, ensuring clients receive exceptional salon experiences.
  • Address client concerns and inquiries promptly, ensuring their satisfaction and resolving any issues that arise.
  • Maintain a welcoming and engaging atmosphere for clients, ensuring a positive and comfortable salon environment.

Quality Assurance:

  • Ensure that all salon services, treatments, and procedures are performed to the highest standards of quality and hygiene.
  • Conduct regular assessments and audits to ensure compliance with established salon protocols and guidelines.
  • Collaborate with salon professionals to enhance skills and stay updated with industry trends and techniques.

Inventory and Supplies:

  • Monitor inventory levels of salon products, tools, and supplies, and coordinate with management to restock as needed.
  • Manage the proper usage and storage of products, minimizing wastage and maximizing cost efficiency.

Performance Analysis:

  • Track and analyze section performance metrics, such as client satisfaction, service utilization, and revenue generation.
  • Collaborate with management to develop strategies for improving section performance and achieving financial goals.

Qualifications:

  • High school diploma or equivalent; additional education or certification in cosmetology, salon management, or related field is a plus.
  • Proven experience as a salon supervisor, lead stylist, or a similar role, with a strong track record of team leadership and customer service excellence.
  • Indepth knowledge of salon operations, haircare, skincare, and beauty treatments.
  • Exceptional communication and interpersonal skills, with the ability to interact effectively with clients, team members, and management.
  • Strong organizational and timemanagement abilities, with the capacity to handle multiple tasks and prioritize effectively.
  • Proficiency in using salon software and scheduling systems.
  • Aesthetic sensibility and awareness of current beauty and fashion trends.


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