Digital Product Controller

1 week ago


Dubai, Dubai, United Arab Emirates The Emirates Group Full time

In this role you will:

  • Collaborate with wider Digital Experience team, IT, and business stakeholders to increase the value of existing, established products through product optimisation. Identify areas of where technical capabilities are not fully leveraged and drive product enhancements.

This includes:

  • Ownership of all product related documentation and briefing/hand off documentation including, product requirements, design brief and test criteria.
  • Responsibility for User Acceptance Testing of product enhancements to ensure customer experience quality and consistency standards have been met.
  • Working with Customer Strategy & Retention to ensure any UX enhancements support the communication strategy and customer journey vision.
  • Assist in creation & execution of Digital Experience roadmap set by the Digital Product Owner(s).
Work in collaboration with Digital Analytics, Digital Research and Design teams to:

  • Understand what the customer expectations are from our digital experience.
  • Understand digital channels analytics to drive understanding of user behaviour that will support timely and informed product decision making. Support the Product Owners in the gathering/interpretation of customer data & insights from research outputs.
  • Develop hypothesis that can be validated through appropriate quantitative and qualitative tests to ensure we we can create customerfocused digital experiences that are intuitive, engaging, and personalised.
  • Work with the Digital Product owners to document scope and requirements for all new products/capabilities

This should include:

  • Ownership of all product related documentation and briefing/hand off documentation including, product requirements, design and test criteria.
  • Identification and documentation of Minimum viable Product (MVP) and additional phases that will deliver improved customer experience/increased revenue in the shortest time.
  • Responsible for User Acceptance Testing of new product features and capabilities to ensure customer experience quality and consistency with Emirates Group standards.
  • Liaise with IT and CCMB department on the planning and delivery of product launches to global audiences ensuring agreed sign off and roll out procedures are met.
  • Provide recommendations to Group & Central Portfolios MMC/MCMs against briefs and business unit requirements to support the effective fulfilment of digital marketing campaigns.
  • Remain up to date on changes and trends in digital user experience and product management. Use this to identify opportunities and share these with the wider team (UX team and MMC team).
  • Ensure that all content on the sites within the assigned portfolio is maintained and updated when required. This will include producing content briefs for the Digital Production team to work from and in some instances updating content directly in Umbraco when required.
  • Work with analytics and insight team to interpret data, analyze results using statistical techniques to identify trends and analysis relating to key digital products.

Qualifications & Experience:
To be considered for this role, you must meet the below requirements
:

  • Degree or Honours in Marketing or similar (12+3 or equivalent)
  • 5+ years in Marketing & Media Communication with experience in Product Technology
  • An ongoing desire to learn and excel in a highly collaborative, multifaceted department.
  • Strong understanding of web, mobile and app technologies and experiences working with them.
  • Skilled and experienced in the use of product & software development tools (Jira, Confluence, Figma/Sketch and other product planning/managment tools).
  • Datadriven design skills, knowledge, production value and attention to detail.
  • Proficient with user experience /interface design patterns process and standard UCD methodologies.
  • Coordinate usability testing and research to define and refine existing and/or new interfaces.
  • Excellent written and verbal communication skills.
  • Skilled and experienced in common software project management and development practices.
  • A good understanding of web standards and accessibility standards.
  • Basic knowledge of HTML, CSS, JavaScript/JQuery, (iOS), (Android) a plus.


  • Dubai, Dubai, United Arab Emirates Green Castle Trading LLC Full time

    Responsibilities Manage and evaluate entire printing process Contribute to production planning and budgeting Maintain a safe production environment Create efficiency in production schedule for maximum production and minimum dead printing time Check and ensure minimum wastage and issues in production Servicing of all machines regularly and inform management...


  • Dubai, Dubai, United Arab Emirates Ipsos North America Full time

    Digital Product Development Manager | Ipsos North America DubaiIpsos is one of the world's leading independent market research companies controlled and managed by research professionals. Founded in France in 1975, Ipsos has grown into a global research group with a presence in 89 countries.Digital Product Development Manager | Ipsos North America Dubai |...


  • Dubai, Dubai, United Arab Emirates Trustline Digital Full time

    Job Title: Digital Marketing InternLocation: Dubai, UAEDuration: 3 MonthsAbout Trustline Digital:Trustline Digital is at the forefront of digital marketing, providing data-driven solutions that power business success. Our commitment to quality, transparency, and results differentiates us in the industry. As a quantitative digital marketing firm, we offer...


  • Dubai, Dubai, United Arab Emirates ZOO Digital Group Full time

    ABOUT THE ROLESalary: $23-$26phLocation: Office-based, El SegundoWe are currently looking for a Video QC Specialist to work out of our very busy El Segundo, CA office.The Video QC Specialist is responsible for audio and video quality control of SD/HD/UHD/4K video masters and sub-masters as well as prequalification of incoming sources for EST, VOD, and...


  • Dubai, Dubai, United Arab Emirates Horizontal Digital Full time

    Senior Digital Project Manager | Horizontal Digital DubaiHorizontal Digital is an experience forward consultancy that invests in understanding the needs, wants and ambitions of customers through the data they provide — data that is unlocked across every digital experience and engagement. We use this data to meet customers in the right moment, at the right...


  • Dubai, Dubai, United Arab Emirates Horizontal Digital Full time

    Senior Digital Project Manager | Horizontal Digital DubaiHorizontal Digital is an experience forward consultancy that invests in understanding the needs, wants and ambitions of customers through the data they provide — data that is unlocked across every digital experience and engagement. We use this data to meet customers in the right moment, at the right...


  • Dubai, Dubai, United Arab Emirates Talent Pal Full time

    The Manager Digital Product will play a key role in the Product and Guest Experience Department and is responsible for driving the development of products to market success. This role will bring industry best practice in digital product design, owning and managing digital initiatives from inception through delivery. They will collaborate with other...


  • Dubai, Dubai, United Arab Emirates Digital At M Full time

    We are looking for an experienced and result-driven Digital Marketing Strategist to join our awesome marketing team As a Digital Marketing Strategist at our company, you will be responsible for setting up, implementing and managing the overall company's digital marketing strategy.ResponsibilitiesBuild, plan and implement the overall digital marketing...


  • Dubai, Dubai, United Arab Emirates Believe Resourcing Group Full time

    Product Manager – Digital Products | Believe Resourcing Group DubaiUnleashing the Power of AI: Beyond LimitsBelieve Resourcing harnesses the power of advanced AI technology, setting new industry standards in candidate sourcing and matching. Our proprietary AI algorithms swiftly navigate vast talent pools, pinpointing candidates with unrivaled precision....


  • Dubai, Dubai, United Arab Emirates Mashreq Full time

    Knowledge, Skills and ExperienceExperience in BAAS and PAAS: A minimum of 2 years of demonstrated experience working with Banking as a Service and Platform as a Service platforms, with a focus on digital product development and management. Digital Product Development: At least 7 years of experience in digital product development, with a preference for...


  • Dubai, Dubai, United Arab Emirates Horizontal Digital Full time

    At Horizontal Digital, we hold ourselves to one key belief: You're only as good as your worst customer experience. This manta is what drives our digital consultancy to think beyond the easy answers and instead create websites, apps, portals and other experiences that solve customer needs for Fortune 500 companies in intuitive and empathetic ways. And we make...


  • Dubai, Dubai, United Arab Emirates Etisalat UAE Full time

    and Stakeholder Engagement: Lead a diverse team, leveraging deep understanding of AWS and Azure to ensure timely delivery of media projects. Foster collaboration and manage stakeholder relationships, emphasizing the importance of integrated solution architecture for project success.Lifecycle Excellence: Guide digital entertainment product development from...


  • Dubai, Dubai, United Arab Emirates Etisalat UAE Full time

    Stakeholder Engagement: Lead a diverse team with deep understanding of AWS and Azure to ensure timely delivery of media projects. Foster collaboration and manage stakeholder relationships, emphasizing the importance of integrated solution architecture for project success.Lifecycle Excellence: Guide digital entertainment product development from concept to...


  • Dubai, Dubai, United Arab Emirates ClickJobs Full time

    OBJECTIVES:The R&D Digital Health Sciences group within the Data Sciences Institute (DSI) supports the development, adoption, and deployment of Digital Health Tools (DHTs) within our clinical programs. We are progressive thinkers who leverage digital platforms, digital measurement technologies, and pioneering research to help deliver life-changing medicines...


  • Dubai, Dubai, United Arab Emirates Insight Global Full time

    Day-to-DayAlarge Logistics client in Reading, PA looking for a Digital ProductManager to work on their data products. This person will be workingon a very technical product team that manages the data integrationsand working with the data providers. This is a hybrid role onsite2x a week with a potential to go permanent after 6-12months.Must-haves:-4+years...


  • Dubai, Dubai, United Arab Emirates PrecisionHire Solutions Full time

    Digital Product Analyst | PrecisionHire Solutions DubaiFind the Perfect Candidate Fit and Empower Your Company's Growth with Precision Hire SolutionsDigital Product Analyst | PrecisionHire Solutions Dubai | Apply Now5+ years proven experience working as Digital Product Owner or in a similar role.In-depth knowledge of waterfall, scrum and agile software...


  • Dubai, Dubai, United Arab Emirates AKQA Full time

    Digital Product Designer | AKQA DubaiAKQA is a design and innovation company that employs over 3,000 professionals across 20 countries. Named Digital Agency Global Network of the Year in Campaign's 2023 Global Agency of the Year Awards, AKQA was also awarded the Cannes Lions Grand Prix for Digital Craft in 2023, and the Grand Prix for Design in 2021. In...


  • Dubai, Dubai, United Arab Emirates Digital Media Sapiens Full time

    Job OverviewYour ultimate goal will be planning, implementing, and executing SEO, SEM and SMM strategies. As a Digital marketing consultant, you are to identify the most effective ways of advertising or marketing companies products or services using various digital technologies.You are supposed to develop customized digital marketing strategies, suggest...


  • Dubai, Dubai, United Arab Emirates UIC Digital Full time

    UI Centric is an award-winning creative agency based in London, New York and Budapest. We pride ourselves on the quality of our digital products and have some of the world's biggest brands as our clients.About the positionWe are looking for a Strategic Product Manager as part of our software development team. The Strategic Product Manager will be responsible...


  • Dubai, Dubai, United Arab Emirates Stantec Full time

    21813BRRequisition Number:21813BRDescription:1.\tKey Accountabilities and Responsibilities:- \tSupport and advise on the definition of Project Controls, Procedures and the Standards required to deliver projects.- \tImplement effective projects planning techniques and controls, including projects baseline schedule development, performance status and...