Female Customer Service

2 weeks ago


Dubai, Dubai, United Arab Emirates HOME PIN Full time
We are looking for
FEMALE ARABIC & ENGLISH SPEAKER

Telesales Representative responsibilities include:

  • Contacting potential or existing customers to inform them about a their queries about the properties they are interested in.
  • Answering questions about properties that is available and other queries of client.
  • Asking questions to understand customer requirements.
  • Direct prospects to the field sales team when needed.
  • Updating customer feedback and inquiries in the system/CRM.
  • Calling client about their interest.
  • Keep records of calls and sales and note useful information.

Requirements and skills

  • Proven experience as telesales representative or other sales/customer service role.
  • Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
  • Ability to learn about different type of properties and describe/explain them to prospect clients
  • Excellent knowledge of English
  • Excellent communication and interpersonal skills
  • Cooltempered and able to handle rejection
  • Outstanding negotiation skills with the ability to resolve issues and address complaints
  • Must be Arabic and English Speaker

Salary:
AED3,000.00 per month

Experience:

Telesales Representative: 2 years (required)

Language:

  • Arabic (required)


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