Spa Receptionist

1 week ago


Dubai, Dubai, United Arab Emirates Le Meriden Hotel Full time
The role of a spa receptionist is one that requires an exceptional level of customer service.

They are the face of the business—the person who greets guests as they enter and helps them feel welcome while they're there.

As such, it's important for spa receptionists to be friendly, outgoing, and professional at all times.

They may also need to handle other tasks related to the front desk, including scheduling appointments, checking in customers, handling payments, etc.


Spa Receptionist Job Duties
Spa receptionists typically have a wide range of responsibilities, which can include:

  • Ensuring that all spa treatments are performed in a safe manner, by following established procedures and guidelines
  • Explaining spa services and products to customers in order to help them make informed decisions about their treatments
  • Interacting with clients throughout their stay to ensure they have an enjoyable experience
  • Scheduling appointments, checking in clients, and registering them for treatments in accordance with company policies and procedures
  • Processing payments by accepting credit cards from customers or collecting cash from them at the time of service
  • Taking notes during client meetings to document important information about their preferences and needs
  • Providing customers with towels and other items during their spa visit
  • Suggesting products to use at home to maintain results after leaving the spa
  • Helping clients relax by providing them with beverages during treatments or in between services

Ability to commute/relocate:

  • Dubai: Reliably commute or planning to relocate before starting work (required)

Language:

  • English fluently (required)
  • Russian (required)
Application Deadline: 30/09/2023
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