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Analyst WFM Reporting
3 months ago
We understand customers better than anyone else can. Within billions of data-points, our engineers find and harness the insight to craft experiences that touch hearts and move markets. We believe in creating experiences that go beyond Wow; combining human talent with artificial intelligence to design, build and run truly integrated customer journeys, at scale, across the entire enterprise.
Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.
Analyst WFM Reporting | Concentrix Abu Dhabi | Apply Now
2+ yrs specific exp. in workforce scheduling (roaster creation), Real Time Mgt, Reporting & Warehousing.
Able to balance a large-scale function operation while understanding the strategic, detail-oriented planning required to deliver it.
Excellent analytical, numerical, problem-solving, and decision-making skills
Excellent verbal and written communication skills.
Ability to effectively present information and engage across all levels of the organization.
Ability to prioritize workload, meet deadlines and perform multiple tasks with attention to detail in a challenging, shifting-priority in a 24*7 operational environment.
Proficient in MS Office (Macros + advanced functions) and WFM software utilized by assigned projects (Verint, IEX, Aspect, etc.)
Ability to work effectively in a new environment.\
Don't miss out on this exciting opportunity – apply now at
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