Manager Network Operations

2 weeks ago


Abu Dhabi, Abu Dhabi, United Arab Emirates Core42 Full time
  • Manage and maintain resources to operate a 24/7 Network Operations Centre.
  • Set clear goals and objectives for the team and provide guidance and support to ensure successful execution.
  • Foster a collaborative and high-performance work environment, promoting continuous learning and professional development opportunities.

24x7 Monitoring

  • Oversee the 24x7 monitoring of network infrastructure and cloud environments to ensure uptime, performance, and security.
  • Implement and maintain monitoring tools and systems to proactively identify and address network issues and potential security threats.
  • Develop and refine monitoring procedures and escalation protocols to optimize response times and minimize downtime.
  • Lead incident response efforts, including troubleshooting network issues, coordinating with cross-functional teams, and implementing solutions to restore service quickly.

Capacity Management

  • Monitor network performance metrics and conduct regular capacity planning assessments to anticipate and address potential bottlenecks or performance degradation.
  • Collaborate with infrastructure teams to scale network resources and optimize performance based on evolving business needs and usage patterns.

Documentation And Reporting

  • Develop and enhance routine tasks to be performed by Network Operations Centre.
  • Create and maintain technical documentation of processes and procedures for network operations.
  • Maintain and comply with standard company technical and administrative procedures.
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