Hostess - Airline - Real Estate - 5 Star Hotel

2 weeks ago


Dubai, Dubai, United Arab Emirates Business Umbrella Full time

Job Information:

Industry

  • Airline
  • AviationCity
  • DubaiState/Province
  • Dubayy (Dubai)Country
  • United Arab EmiratesZip/Postal Code
Greet guests upon arrival and ensure a friendly and welcoming atmosphere.

  • Maintain a wellorganized and efficient seating system, managing the flow of guests and coordinating seating arrangements.
  • Assist in managing reservations and maintaining an accurate reservation book.
  • Provide accurate wait times and updates to guests waiting for a table.
  • Escort guests to their assigned tables and present menus.
  • Provide guests with information about daily specials, promotions, and any relevant restaurant information.
  • Respond to guest inquiries and requests, providing accurate and helpful information.
  • Monitor dining areas to ensure cleanliness, organization, and adherence to health and safety standards.
  • Assist in coordinating with the waitstaff to ensure efficient service and guest satisfaction.
  • Collaborate with other restaurant staff to provide a seamless and exceptional dining experience.
  • Handle guest concerns and complaints, escalating issues to management when necessary.
  • Maintain a positive and professional demeanor in all guest interactions.

Requirements:

  • Previous experience as a Hostess or in a customer service role preferred.
  • Excellent communication and interpersonal skills.
  • Strong organizational and multitasking abilities.
  • Ability to work well under pressure in a fastpaced environment.
  • Friendly and welcoming demeanor with a passion for providing exceptional customer service.
  • Knowledge of basic restaurant operations and etiquette.
  • Ability to work flexible hours, including evenings, weekends, and holidays.


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