Support Engineer

1 week ago


Abu Dhabi, Abu Dhabi, United Arab Emirates National Petroleum Construction Company Limited Full time

Job Description Duties and Responsibilities:

  • Administration activities of SmartPlant 3D software like Installation, Database creation, Project Management Environment, Managing Site/zone and Plants/Area/Unit hierarchy, User Creation, Access Control, Specification and library creation, Review generation, Drawing and reports templates creation, GAD extraction setup, Integration with other SmartPlant Enterprise tools like SPI, SPPID, SPEL, SPF etc.,
  • Assist Lead Engineers in the overall project administration tasks on SP3D
  • User creation and access control
  • Manage Sites/zones or Plants/Area/Unit hierarchy of the 3D software
  • Experience in drawing setup for GADs and Isometric.
  • Experience in the resolution of "ToDoList" errors
  • Create Specifications, catalogues and components to suit company/client standards
  • Pipe support customization and Naming rules as per project requirements
  • Updating vendor data and Package model data into the 3D model.
  • Customize seed data to meet project requirements.
  • Handle clash checking of the model and coordinate with various disciplines for resolution
  • Handle issues related to isometric extraction for end-users
  • Run various types of reports (Equipment list, Line list, MTO, Tag List etc.) during course of project.
  • Set-up and manage work-sharing with other offices.
  • Maintain daily backups.
  • Support end-users in day-to-day modeling activities.
  • Troubleshoot and resolve 3D related modelling issues.
  • Support in review generation using model review tools like SmartPlant Review, Navisworks etc.
  • Assist in preparation of project specific procedures for 3D Modelling Tools
  • Support multiple projects simultaneously with overlapping deadlines and monitoring Global Workshare Environment
  • Programming knowledge on SP3D preferred
  • Contribute to the development of and adherence to company best practices.
Skills Required Qualifications

  • Degree in Engineering or equivalent
  • Minimum 5 years experience.
  • 3D CAD knowledge
  • Exposure to other software like SPPID, Smart Plant Foundation, AVEVA PDMS, E3D preferable
  • Understanding of engineering workflow in an EPC environment
  • Good command of written and spoken English.
  • Strong computer background (working knowledge of MS Windows, MS Office, MSAccess, Oracle, MS SQL)
  • Excellent interpersonal, communication and documentation skills
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