Experienced Customer Service

1 week ago


Dubai, Dubai, United Arab Emirates Nexus Insurance Brokers Full time

Closing on:
Mar 14, 2024

We are looking for an experienced Customer Service & Administration Officer join Nexus group of companies.

Client Onboarding and Application Processing:

Servicing Support:

Assist Financial Advisors and clients with various servicing issues, ongoing cases, and portal-related concerns. Coordinate and facilitate access to the provider's online platform for advisors and clients, effectively managing account portfolios.

Customer Inquiry Management:

Address and resolve daily queries from advisors and clients in a prompt and professional manner.

What we are looking for:

  • Prior experience in a customer servicing role in the financial/insurance/investment industry.
  • Minimum 2 to 5 years' experience.
  • Familiar with financial and investment providers operating within the local market, their products and processes.
  • Able to work with and contribute as part of a team.
  • Excellent English communication skills both verbal and written.
  • Be able to multitask and prioritise workload.
  • Proficiency with Excel, Word and Outlook.
  • Industry related qualification is a plus.


Nexus offers an attractive salary package including medical and group life insurance, career advancement, modern and convenient offices based in Dubai.


Job Categories:
Office Admin
Job Types:Full Time
Job Locations:Dubai

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