Associate - Fleet Management

1 week ago


Dubai, Dubai, United Arab Emirates Shipa Full time

_Job Summary:
_


  • The Fleet Management Associate holds the responsibilities of overseeing the Delivery Assistants in their daytoday operational assignments, analyzing work processes based on performance reports and recommending improvements, leading coordination with other teams and departments, and reporting relevant matters to the management._

_ Your Responsibilities:
_


  • Provide leadership to Delivery Assistants and resolve issues or concerns faced by them
  • Work closely with Delivery Assistants in planning their routes to ensure professional, hassle free and efficient delivery
  • Monitor daytoday operations and team's performance; provide reports to the management
  • Communicate customer issues with the operations team and devise ways to improve the customer experience
  • Review and analyze work processes and work schedule information (e.g., exception reports, volume delivered/hour, km driven, hours worked, accidents, etc.) to identify opportunities to reduce costs and improve performance
  • Help develop strategies to achieve performance goals, and identify opportunities within the ecommerce industry
  • Work closely with the Warehouse Team to perform analysis of our inventory and help ensure we are: 1) utilizing our inventory effectively, 2) purchasing the right equipment, 3) maintaining solid inventory data, and 4) reducing subrental expenses
  • Support inside and on road operations with any additional task that maybe required

Requirements:

_ Your Qualifications_

  • Bachelor's degree in business administration/management, preferably in logistics and supply chain management
  • Minimum 1 years of fleet management or supervisory experience, required.
  • Experience in or exposure to logistics and ecommerce, preferred.

_Your Proficiencies_

  • Team management and leadership skills including coaching, facilitation, presentation, and team building
  • Ability to influence crossfunctional teams
  • Effective customer interaction and negotiation skills
  • Excellent verbal and written communication skills
  • Intermediate computer knowledge
  • Strong analytical and technical skills
  • Knowledge in strategic planning
  • Flexibility and willingness to work extended hours

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